Customer Service executive
(No experience required)₹60,000 – ₹70,000
Published: 1 month ago
Tax2Win
One stop platform for anything & everything related to income return filing
Job Location
Job Type
Full TimeVisa Sponsorship
AvailableRelocation
AllowedSkills
Communication Skills
Bilingual
Hiring contact
Preeti SomanThe Role
Responsibilities
Managing large amount of inbound and outbound calls, in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customer needs, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile
Maintain records of all the conversations at our call centre database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.
Required Experience, Skills and Qualifications
Preferred Languages -Hindi, English & Telugu (Preference will be given to candidates who know additional languages apart from Hindi and English)
Customer Focus
Customer Service
Attention to Detail
Professionalism
Multi-tasking
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