Site Reliability Engineer

We are CARS24

As our name rightly suggests, we deal in everything related to pre-owned automobiles (car & bikes) and we do it 24/7.Now, you might ask, in this sea of car re-sellers, what is it that makes us different? Well, CARS24 is more than your next-door car re-seller. It is a next-generation e-commerce platform with an edge. It is the satisfaction we provide our customers that lies at the heart of our business. We take great pride in providing the best experience to all parties involved - with sellers getting the best value for their car, and buyers getting to choose from a wide assortment of automobiles. For a company launched in just 2015, CARS24 has scaled rapidly. With a presence in 100 cities and counting, we are growing at more than a 100% rate, year on year. That’s not all - CARS24 provides several other services that benefit our patrons, such as financing and warranty for its consumers. Our success is spearheaded by innovation - the invention of a unique price discovery mechanism of used autos. It includes a state-of-the-art propriety inspection app, an innovative auction format that is first-of-its-kind in the world, and an all-powerful algorithm that matches supply and demand using millions of data points.

Job description
As a Senior Site Reliability Engineer (SRE) at Springboard, you will be a key member for our cloud infrastructure and tech-operations initiatives.
You will utilise your diverse background in operations, cloud, systems engineering, and monitoring to ensure uptime, reliability, efficiency and health of our web-services on staging and production.
You ll learn quickly, be hands-on, own key processes, and make continuous improvements to the quality of our services and operations, as we scale.

Responsibilities
Play a significant role in SRE initiatives at Springboard by:
Being one of the primary people responsible for reliability, health, and performance of our cloud services.
Learning, advocating and adopting processes and industry best-practices.
Gaining deep knowledge and understanding of Springboard s application ecosystem and services
Setting a high bar for reliability, quality and operational efficiency through continuous improvement.
Thinking, innovating and engineering solutions to detect and solve complex problems, which are hard to solve using conventional tools
Serve as a mentor for junior engineers:
You will utilise your excellent communication skills, empathy and training skills to groom junior engineers towards building a strong SRE function at Springboard.
Analyse, design, and implement strategies across our Google Cloud infrastructure with emphasis on security, traffic management, cluster configuration, monitoring and operations.
Conduct system tests and put processes in place to monitor security, performance, and availability of the service
Provide continuous feedback from the production environment to the development team
Set up telemetry (logs, metrics and events) on production systems as well as deployment pipelines to create continuous real-time feedback mechanisms, providing insights to the development team
Own Infrastructure Operations
Handle and address requests from the engineering team for configuration changes, permissions/access based on laid out security policies
Define processes and implement systems to streamline the operations process such that it can be handled smoothly, and audited.
Make recommendations to the development team on areas related to the reliability, maintainability, availability, security and performance of the system as well as efficiency of the team
Evaluate solutions: homegrown, 3rd-party open-source and SaaS for tools that should be used to build efficiency within the infrastructureIdentify potential bottlenecks given rate of growth, and scale