AVP - UX Designer (Hybrid)

Job Id: 22599436

As the UX Designer at Citi, you will combine your passions for digital innovation, conceptual thinking, pixel-perfect design, and flawless delivery to create great user experiences. You will work directly with the internal stakeholders to understand what drives their business, reach a shared vision of how to solve their problems while serving their customers, and ultimately to help them to succeed.

You will be expected to lead by example by constantly developing your own craft skills and stay ahead of new design trends and techniques. You will also be empowered to build trusted relationships with internal stakeholders through regular engagement and creative presentations.

Responsibilities:

Invent and inspire customer experiences and user flows that are radically consistent, curiously easy, and bold by design.
Partner with Creatives, Strategists and Project Managers and other team members to develop effective end-to-end customer experiences across all channels.
Review and interpret creative briefs alongside members of your design team
Understand customer goals, business requirements, technical constraints, and be able to work within project parameters.
Embrace and apply Design Thinking principles with agile methods
Develop original design concepts and manage the design project through execution.
Confidently present project objectives, insights, and creative solutions persuasively to internal stakeholders
Skilled at presenting objectives, design approaches, and creative solutions to stakeholders in an articulate and persuasive manner.
Engage in all aspects of the project, from taking the brief, design and through to user acceptance testing.
Stay abreast of industry trends and best practices in order to facilitate discussions and guide the decision-making process to meet project objectives.

Requirements:

At least 5-8 years’ experience in UX design
Associate/Bachelor's Degree in Graphic Design, New Media or related field / equivalent experience
Knowledge of Sketch, Figma and Abstract
Impressive design, conceptual thinking, and typography skills.
Advanced understanding of interaction design, site architecture, and designing intuitive user interfaces and navigation.
Understand the possibilities and limitations of web technologies.
Knowledge of mobile platform and technologies is a plus.
Exceptional attention to detail.
Ability to rapid prototype creative concepts is a plus.

About You

You possess a strong curiosity and desire to make the complex clear.
You always keep the end-user in mind when designing a solution.
You have the ability to learn from mistakes and a willingness to revisit past solutions for further improvements.
You have a collaborative working style; focused on getting the best solution rather than your solution.
You are open, honest and direct in your approach to feedback and asking for assistance.
You are flexible, steady under pressure, and willing to switch gears quickly.
You are organized, self-directed, efficient and able to manage complex projects in a timely manner.
You are detailed oriented and can find clarity despite ambiguity.
You have superior written and verbal communication skills and are comfortable presenting.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Product Management and Development

Job Family:

Digital Product Management

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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