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    Will Nichols

    Will Nichols

    Experienced founder / operator with track record scaling startups. Co-founded Umamicart, raised ~$10M. Formerly GM at Instacart and venture investor at FJ Labs.

    Venture Capital San Francisco Tufts University
    williamsnichols.com
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    Experience
    Umamicart
    Umamicart
    COO / Co-founder 2021 - 2024 (about 3 years)
    - Co-founded Umamicart, a NYC-based online grocer; shipped nationally and carried >3,000 unique SKUs
    - Reached $5m annual revenue; shipped 100k cumulative orders; launched... more 30k square foot fulfillment center in Brooklyn
    - Designed, deployed, and scaled operations across fulfillment, logistics, customer experience, and internal product functions
    - Raised ~$10m across pre-Seed and Seed rounds from top tier VCs; acquired by Shef (Shef.com) in February 2024
    FJ Labs
    FJ Labs
    Venture Investor (Sr. Associate) 2019 - 2021 (almost 2 years)
    - Invested in Seed and Series A startups for $260m venture capital fund focused on marketplaces and consumer technology
    - Led investments in: Clutch, Frubana, Reibus, Fretlink,... more Kueski, Highlight, Rebike, YardLink
    Schematic Ventures
    Schematic Ventures
    MBA Associate 2017 - 2018 (6 months)
    Instacart
    Instacart
    GM / Sr. Operations Manager / Operations Manager 2014 - 2017 (about 3 years)
    - Led operations for Instacart’s NY region (NY/NJ/PA/CT); managed six direct reports and 1,000+ part-time and contract workers
    - Responsible for $60M annual P&L; improved... more order economics by ~$18 per order, resulting in market profitability Sr. Operations Manager / Operations Manager
    - During company-wide growth effort, developed NYC-specific hiring strategy to onboard and train 250+ new warehouse workers over a 6-week period, resulting in 50% increase in fulfillment capacity
    - Developed and implemented performance management processes across a team of 300+ part-time warehouse employees and delivery contractors across four warehouse locations over one month period
    Tripadvisor
    Tripadvisor
    Marketing Associate / Biz Dev / Email Marketing 2010 - 2014 (almost 4 years)
    Founder
     
    Employee
    Instacart, Tripadvisor, Schematic Ventures, FJ Labs, Umamicart
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Achievements

    - Co-founded Umamicart, scaling to $5M+ annual revenue with 100K+ orders and 3,000+ unique SKUs. Raised $10M across two funding rounds. Launched a 30K sq. ft. fulfillment center in Brooklyn, designed and deployed operations for nationwide shipping.
    - As Investor at FJ LABS, led investments in Seed and Series A startups, including Clutch and Frubana, contributing to a $260M fund.
    - Improved Instacart's NY region profitability, managing a $60M P&L and a team of 1,000+ PTE and contract workers.

    Describe the most impressive thing you've done.
    Skills
    SQL Retool Inventory Management
    Locations
    New York
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