Thomas Knoll

Experience

Eleven

Founder, co-founder, CEO

Your Second Call

Founder & Coach 2023 - Present (over 3 years)

Coaching for entrepreneurs and leaders who want to prepare themselves and their teams for rapid growth and change.

Venteur

Advisor

Revelry

COO 2015 - 2023 (about 7 years)

Exit

Primeloop

CEO 2011 - 2015 (almost 4 years)

Exit

LaunchRock

co-founder then advisor 2011 - 2014 (almost 3 years)

Zappos

Community Architect 2010 - 2011 (11 months)

Founder

Your Second Call, Eleven

Employee

Seesmic, UserVoice, Zappos, Revelry, LaunchRock, Primeloop, Your Second Call

Advisor

drumbi, LaunchRock, wedgies, INTRO Labs, WorkingOn, unawkward, Venteur

About

Skills

Community Evangelism Customer Development Customer Service Social Media Customer Acquisition Product Marketing Community Cultivation Culture Product Development Movement Building Executive Coaching Growth Strategy and Execution Coaching Leadership Development

Q&A

What's the most useful business-related book you've ever read?

The Go-Giver by Bob Burg and John David Mann

What's your favorite non-business book?

Letters to a Young Poet

If money were not an issue, what would you be doing right now?

The exact same thing, but in a house made of logs, overlooking a large body of water.

What words of advice would you give your younger self?

Open the door on the right.

What's the most creative thing you've ever done?

Made a tiny human.

What's your super power?

Giving a shit. Listening. Saying, "What if...?" Buckling down and doing the boring hard stuff that makes dreaming possible.

What's the best way for people to get in touch with you?

415-935-3547

What words of wisdom do you live by?

- Done is better than best.
- You're probably wrong, Thomas.
- Prove it.
- Tenacity. Integrity. Compassion.
- Why? Ok, Why? Uh huh, why? But, why?

What aspects of your work are you most passionate about?

Helping someone get it.

What was the most impactful class you took in school?

C.A.T.S.

What's something you wish you had done years earlier?

Removing useless decisions from my life, so I have more capacity for valuable decisions.

Thomas Knoll (He/Him)

I help leaders turn small moments into big outcomes — CEO at Eleven & Executive Coach