Thomas Knoll

Experience

Revelry

COO 2015 - 2023 (about 7 years)

Exit

LaunchRock

Advisor

Zappos

Community Architect 2010 - 2011 (11 months)

Employee

UserVoice, Seesmic, Zappos, Revelry, LaunchRock, Primeloop, Your Second Call

Advisor

drumbi, wedgies, LaunchRock, INTRO Labs, WorkingOn, unawkward, Venteur

About

Skills

Community Evangelism Customer Development Customer Service Social Media Customer Acquisition Product Marketing Community Cultivation Culture Product Development Movement Building Executive Coaching Growth Strategy and Execution Coaching Leadership Development

Q&A

What's the most useful business-related book you've ever read?

The Go-Giver by Bob Burg and John David Mann

What's your favorite non-business book?

Letters to a Young Poet

If money were not an issue, what would you be doing right now?

The exact same thing, but in a house made of logs, overlooking a large body of water.

What words of advice would you give your younger self?

Open the door on the right.

What's the most creative thing you've ever done?

Made a tiny human.

What's your super power?

Giving a shit. Listening. Saying, "What if...?" Buckling down and doing the boring hard stuff that makes dreaming possible.

What's the best way for people to get in touch with you?

415-935-3547

What words of wisdom do you live by?

- Done is better than best.
- You're probably wrong, Thomas.
- Prove it.
- Tenacity. Integrity. Compassion.
- Why? Ok, Why? Uh huh, why? But, why?

What aspects of your work are you most passionate about?

Helping someone get it.

What was the most impactful class you took in school?

C.A.T.S.

What's something you wish you had done years earlier?

Removing useless decisions from my life, so I have more capacity for valuable decisions.

Thomas Knoll (He/Him)

Founder and coach @Your Second Call - I unburden entrepreneurs and leaders