The Facebook Messenger team wanted to increase group messaging to drive Messenger engagement. I joined the team as it was wrapping up a multi-week sprint to launch a dedicated Groups tab within the app. After launch, I analyzed performance and found that a huge group of customers had not been positively impacted. If you were not part of an active group, the tab provided very little value. I worked on a quick turn around fix with a designer and few developers to suggest high likelihood first groups (e.g. message your family). The impact of the quick fix provided as large a lift on new group messaging conversations as the launch of the entire tab with ~100x less effort.
This shows all three stages of growth marketing:
1) Understanding opportunity by analyzing data
2) Identifying the product/marketing levers that will make the most impact
3) Execute experiments and measure success against topline impact