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    Nirvana Tikku

    Nirvana Tikku

    Founded Nuance Communication's Mix Platform (Enterprise Conversational AI DIY IVR and VA's), now part of Microsoft.

    Engineering Manager Brooklyn Tufts University '08
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    Experience
    Nuance
    Nuance
    Senior Director, Software Engineering 2012 - Present (almost 14 years)
    Core Tech> Tools & SDKs Leader

    Empowering the community to build Bots with Conversational AI technology. Establishing Developer Relations.

    https://www.nuance.com/mix/

    Director,... more Software Engineering, Nuance

    Core Tech> Tools & SDKs Leader

    Advancing conversational AI technology for the Enterprise and Healthcare markets.

    - Scaled platform including to multiple geographies, expanding footprint of compliant offerings across the globe
    - Lead technical partner enablement
    - Lead insights charter, building mini-360 connecting the organization more closely with customers and streamline onboarding and management

    https://www.nuance.com/mix/

    Director, Software Engineering
    Core Tech> Tools & SDKs Leader

    - Nuance Mix 3.x R&D Lead (Go to market)
    - Onboarded Enterprise and Healthcare solutions through DIY enablement of Nuance’s best in class ASR, NLU, Dialog and TTS technologies
    - Spearheaded DevOps / Build it Run it transformation
    - Realized a distributed organization continuously delivering a fully cloud native, multi-tenant, enterprise and healthcare compliant SaaS platform running 99.5 and 99.95 SLAs for tools and runtime respectively

    Mix v3: https://www.nuance.com/mix/

    Sr. Manager, Product Management
    Enterprise> Product Management Lead for Tools & APIs portfolio.

    - Managed portfolio of digital and voice tools, and web APIs
    - Assessment of technology portfolio across organization
    - Devised omni-channel DIY enablement strategy and supplemental road map

    Principal Technical Product Manager, Platform
    Mobile> Technical Product Manager for Nuance Mix - DIY Speech & Natural Language AI Platform.

    - Product strategy and roadmap planning from inception through go to market
    - Pre-sales engagement, solution architecture, requirements gathering and drafting SOWs
    - Emerging solutions market development and research (AR, VR, Robotics, IoT, ..)

    Mix v1: https://developer.nuance.com/mix/

    Technical Innovation Manager
    Mobile> Architect, Engineering Lead and Product Owner

    - Established division's web application strategy
    - Coordinated product, research, design and engineering teams - from labs through beta
    - Modernized engineering delivery practices (CI, CD, GitLab, Docker, ...)
    - PO for Mix.nlu: cloud speech and natural language understanding customization developer tool
    - Leveraged tool in authoring customizations for innovation prototypes

    Mix v1: https://developer.nuance.com/mix/nlu/

    Senior Software Engineer, Technical Innovation
    Mobile> Realize next generation cross-platform Speech and Natural Language solutions

    - Built a laptop client for a cross-platform, connected virtual assistant (CES 2013)
    - Built a wearable prototype of Dragon Mobile Assistant with lighting control and music recognition (CES 2014)
    - Built an iPad app for research to use in usability studies for "TV reasoning" (published in AIII)
    - Created Natural Language models for a prototype virtual reality game and for numerous domains, including nutrition, activity and medical for a quantified self wearable app created for the Samsung Gear (CES 2015)
    - Spearheaded DIY NLU tooling prototype

    - Built over 40 apps, tools and hacks (integrating voice biometrics, text to speech, long form audio transcription, music steering, web audio streaming, various API integrations etc)
    - Architected developer tools and Python CLI utilities
    - Developer evangelist for Nuance Developers program at hackathons
    Verivo Software
    Verivo Software
    Software Engineer 2010 - 2012 (almost 2 years)
    Mobile and Web application developer and architect for an Enterprise grade cross-platform mobile app development platform

    Jan - Oct 2012 - Innovation Team
    - Architected... more and built WYSIWYG cross-platform mobile app development tool (Front-end)
    - Architected and built Android runtime client using V8 engine

    Nov 2010 - Jan 2012 - Enterprise platform, mobile client developer
    - BlackBerry and Android development
    SimpleTuition
    SimpleTuition
    Senior Software Engineer 2008 - 2010 (over 2 years)
    Generalist - Backend and Frontend web development

    - E-commerce/lead gen web development
    - Web single page application architect (built 3)
    - Student load management... more (admin, reporting and marketing platform)
    Founder
     
    Employee
    SimpleTuition, Verivo Software, Nuance
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Projects
    Nuance Mix
    DIY Conversational AI
    CoFounder · Nuance Mix empowers organizations to create advanced conversational experiences for IVR and chatbots using the same market‑leading tools… · More that Nuance uses for design, speech, natural language, dialog, and test. With one tooling platform across the full software development lifecycle, enterprises gain greater control, accelerated development time, and increased business agility.

    Realized POC, gained investment, led beta through GTM two versions - IoT/Mobile, and then Enterprise/Healthcare-centric. Product, process and operational overhauls from product management through engineering. Cloud based/digital and agile transformations toward SaaS with fully decentralized DevOps build it run it culture.
     
    Education
     
    About
    Skills
    Javascript Java Python Web Applications Mobile Android HTML CSS jQuery Google AppEngine Programming: 3P APIs & Libraries Open API Mashups
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