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    Matt Trail

    Matt Trail

    Business and Service Operations executive with experience building and scaling organizations from seed stage to large enterprises.

    Entrepreneur Boston Middlebury College
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    Experience
    Opportunity State
    Opportunity State
    Advisor
    Stone Curators
    Stone Curators
    COO 2021 - Present (about 5 years)
    We work closely with architects, designers, and contractors to turn their plans and designs into reality. Each step of the way—from sourcing to fabrication to delivery and... more beyond—we’re your right hand—helping solve any stone challenge you’ve got.

    Find out more at:
    https://www.stonecurators.com/
    https://www.instagram.com/stonecurators/
    https://www.instagram.com/stonesourcer/
    EBSCO Industries
    EBSCO Industries
    Sr. Director, Engineering Operations 2014 - 2015 (over 1 year)
    Engineering Operations is responsible for building the technical and process foundation following Lean principles to enable faster delivery of high quality software created... more by a globally dispersed 500+ engineering group.

    • Established Engineering Process & Metrics (EPM) group with responsibility for Rally rollout, lean principles rollout, Lean metrics identification and reporting. All engineering teams now manage their work in Rally, follow Lean principles and report on Lean metrics using reports developed by EPM.
    • Established central DevOps group with responsibility for central Quality Automation Frameworks, central End to End Performance testing, Infrastructure Automation, Configuration Automation and Delivery Automation.
    • Established Production Operations team with responsibility for Live Environment management, Application Deployments, Database Operations and Site Reliability Engineering.
    • Leading member of Lean Office responsible for establishing and executing Lean transformation roadmap. Roadmap included training, coaching, process and metrics rollout.
    Objective Logistics
    Exit
    Objective Logistics
    VP Operations 2012 - 2013 (over 1 year)
    Engineering Operations
    Engineering Operations
    Senior Director, Engineering Operations 2012 - 2013 (about 1 year)
    is responsible for building the technical and process foundation following Lean principles to enable faster delivery of high quality software created by a globally dispersed... more 500+ engineering group. * Established Engineering Process & Metrics (EPM) group with responsibility for Rally rollout, lean principles rollout, Lean metrics identification and reporting. All engineering teams now manage their work in Rally, follow Lean principles and report on Lean metrics using reports developed by EPM. * E
    Bullhorn
    Bullhorn
    VP Operations 2006 - 2012 (over 5 years)
    Bullhorn, acquired by Vista Equity in 2012, is the world's top SaaS provider to the recruiting and staffing industry. Joined the Executive Team in 2006 during the growth stage.

    As,... more VP of Professional Serivces was responsible for driving customer loyalty through project excellence and high product adoption while maintaining a profitable P&L

    As VP of Client Services was responsible for managing customer experience, driving product adoption and delivering industry leading client renewal rates.
    Sentient Jet
    Exit
    Sentient Jet
    Sr. Software Engineer 2000 - 2004 (over 3 years)
    Sentient Jet, acquired by TH Lee Putnam in 2003, is a membership based private aviation firm. Hired by former Viant client as 15th employee to design and build a custom ERP... more system to manage all business operations. Managed development staff and was member of Business Operations Management team during Sentient’s rapid growth.
    Viant
    Exit
    Viant
    Sr Technologist 1999 - 2000 (almost 2 years)
    Primix
    Primix
    Employee 1996 - 1999 (about 3 years)
    Founder
     
    Employee
    Bullhorn, Objective Logistics, Viant, Sentient Jet, EBSCO Industries, Primix, Engineering Operations, Stone Curators
    Investor
     
    Incubator
     
    Advisor
    Opportunity State
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Skills
    Product Management Professional Services Product Development Agile Agile methodology Business Operations Cadence Management Services
    Locations
    Boston Portsmouth
     
    Q&A
    If money were not an issue, what would you be doing right now?

    Volunteering with Outdoors and Children focused non-profits

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