Melanie Albert

Experience

Knoetic

Director, Customer Success & BizOps Strategy 2021 - Present (over 3 years)

Summit

VP, Product & Operations 2021 - 2022 (5 months)

User Interviews

VP, Operations (Focused on Customer Experience) 2017 - 2020 (over 3 years)

Helix Sleep

Director, Customer Experience 2015 - 2016 (about 1 year)

General Assembly

Global Program Manager, Alumni 2013 - 2015 (about 2 years)

Mediabistro.com

Marketing Coordinator 2012 - 2013 (about 1 year)

Exit

LivingSocial

Senior Sales Specialist 2011 - 2012 (over 1 year)

Employee

LivingSocial, General Assembly, User Interviews, Helix Sleep, Mediabistro.com, Summit Junto, Summit, Knoetic

Education

About

Skills

Startups Operations Management Customer Success Training Operations Client Success Customer Relationship Management Management Project Management Business Operations Cross-Department Coordination Hiring Leadership Teambuilding Executive Management

Locations

Denver Boulder Austin Atlanta New York City

Melanie Albert

Solutions-oriented, goal-driven, and enthusiastic CX leader with experience building from the ground up. Employee #1 at Helix Sleep & User Interviews.