Director, Customer Community
Marc Siegel
Senior community leader building great customer experiences with people and tech. Creates community strategy, roadmaps, engagement, events, content and programs
Senior community leader building great customer experiences with people and tech. Creates community strategy, roadmaps, engagement, events, content and programs
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Experience
Townsquared
Community Manager
Dev Bootcamp
Community Manager
Intuit Demandforce
Manager, Content and Community
eBay
Community Manager
Simraceway - Ignite GT
Manager, Community and Customer Service
MindJolt / SGN
Community Manager, Developer Relations, Customer Support
Employee
Education
About
Achievements
Built numerous community programs to further business goals. Founded community to enable and retain SaaS customers and scaled to 10,000 members. Recruited and nourished 60 content experts to help small businesses connect and thrive. Created national program to connect K-12 classrooms with NASA. Built and retained a robust 8-person team to handle 24x7 live customer support. Created and managed community and outreach for user-generated content platform.
Describe the most impressive thing you've done.
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