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    Laura Ciccone

    Laura Ciccone

    Product evangelist challenging bias. Lifelong learner with a growth mindset. Cornell undergrad & Quantic MBA alum. Dog enthusiast.

    Product Manager Los Angeles Cornell University '12
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    Experience
    Get Help
    Get Help
    Product Manager 2019 - 2020 (about 1 year)
    First product hire at this B2B SaaS startup fighting homelessness, addiction, and care during mental health crises. Helped establish product processes to deliver our MVP to... more our first customers.
    Buildium
    Buildium
    Product Manager 2018 - 2019 (about 1 year)
    Defined and communicated the product strategy using quantitative and qualitative data for a lead generation product with annual revenues of $6M for a leading service in the... more property management industry alongside UX and engineering, among other initiatives.
    Partners HealthCare
    Partners HealthCare
    Instructional Designer 2016 - 2018 (almost 2 years)
    Managed content strategy for 3 training programs, including conducting stakeholder interviews to develop accurate and relevant content, software simulations, and learning... more objectives.
    Triumvirate Environmental
    Triumvirate Environmental
    Product Owner + Technical Training Speicalist 2014 - 2016 (almost 2 years)
    Pioneered the inaugural Scrum / Agile team alongside 3 engineers under executive direction within a traditional, non-software company seeking to modernize an in-house desktop... more application. Successfully initiated organization approval for an agile plan to rewrite a home-grown tracking program by conducting product discovery activities to determine whether to replace or buy an out-of-the-box solution.
    Operations Compliance Specialist 2011 - 2014 (about 3 years)
    NEXT Trucking
    NEXT Trucking
    Sr Product Manager 2020 - Present (about 6 years)
    Blink Date
    Blink Date
    Employee 2020 - 2022 (almost 2 years)
    Founder
     
    Employee
    Partners HealthCare, Triumvirate Environmental, Blink Date, NEXT Trucking, Buildium, Get Help
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Achievements

    Launched an MVP and got our pilot program expanded with the city of LA to our first customers at an early stage startup!

    Additionally, within 3 months I learned an entire set of complicated hazardous waste regulations and became the go-to expert for the company, a legacy lasting for over 3 years. This included revitalizing the Quality Control Program for the company and successfully piloting and implementing various expansive training programs cross-geographically to support the new program.

    Describe the most impressive thing you've done.
    Skills
    Quality Control Program Optimization Product Management Organization Research and Development Market Research People Skills Client Relations Client Relationship Management Stakeholder Management A/B Testing Product Discovery Qualitative and Quantitative Research Compliance Confluence Data Analysis Google Analytics Jira Lead Generation Product Development Product Strategy Property Management Research Training ZenDesk
    Locations
    Remote
     
    Q&A
    If money were not an issue, what would you be doing right now?

    If I had endless money, I would invest in an entrepreneurial program to fund and work alongside the next generation of movers and shakers. If not, I'd develop products which make a meaningful difference in the lives of others.

    What words of advice would you give your younger self?

    The only shortcut you need is preparation.

    Which founders or startups do you most admire?

    Jonathan Neman, co-founder of sweetgreen. Where they've come from and where they're going is inspiring. Though they're pre-revenue, they're changing the food industry for the better. The transparency of the leaders and their processes are inspiring.

    What's the best way for people to get in touch with you?

    Text for immediate/quick responses; email for lengthier correspondence; phone for chatting/brainstorming.

    What words of wisdom do you live by?

    Hope for the best but expect the worst; this way no matter what happens, you will never be surprised.

    What aspects of your work are you most passionate about?

    Discovery. The thrill of finding the root of the problem & working collaboratively with teammates brings out the best in me and those around me.

    What was the most impactful class you took in school?

    Social Entrepreneurs, Innovators, and Problem Solvers. I think about that class all the time, it's what sparked my passion and excitement for social entrepreneurship.

    What's the most useful business-related book you've ever read?

    Ben Horowitz "The Hard Thing About Hard Things"

    What's your favorite non-business book?

    "Circe" by Madeline Miller

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