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    John Zhao

    John Zhao

    VP Product & GM | ex-founder ex-PE investor | @athelas @everquote @AudaxGroup

    Management New York City Duke University '16
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    Experience
    Athelas
    Athelas
    VP Product & GM 2022 - 2023 (4 months)
    Series C B2B healthcare tech startup backed by Sequoia, General Catalyst, YCombinator ($150M raised, $1.5B valuation). I served as VP Product leading all product & design,... more as well as GM of the medical billing software business
    • Launched medical billing product (Toast / Square for healthcare). Manages insurance claims & payment processing for doctors
    • Scaled from zero to $5M ARR, processing $100M of annual payment volume for over 50 medical practices & 500K patients
    • Built APIs and selenium bots to interact with 3rd parties, automation software, internal operator tools, and external doctor’s UI
    • Reached industry-best key results: 24h SLA on submitting medical claims, >90% claim approval rate, >120% net dollar retention
    • Managed 70+ across product, design, engineering, operations, account mgmt (incl. international eng & ops teams)
    EverQuote
    EverQuote
    Vice President - New Product Management 2019 - 2021 (over 1 year)
    • Built out a new product from zero to $8M revenue in the 1st year, serving 10K consumers & 200 insurance agents
    • Uber for insurance – a national 2-sided marketplace... more connecting 1099-contractor insurance agents to consumers in real-time
    • Ownership over end-to-end success, including product strategy & execution, go-to-market, and financial results
    • Achieved unit-economics key results – $400 CAC and $900 LTV – by data-driven iteration to boost sales funnel conversion rates
    • Recruited and led a team of 50 (as single threaded owner) – product, eng, sales, ops (incl offshore teams in India & Philippines)
    • Shipped multiple sub-products, incl. consumer-facing web portal, agent-facing CRM & quoting engine, 4-way telephony system
    • Responsible for communicating with C-level stakeholders, cross-functional teams (legal, finance, etc), and key external partners
    Chief-of-Staff | Director of Corporate Strategy 2018 - 2019 (about 1 year)
    • Worked directly w/ CEO to prioritize, plan, and execute major projects like our launch into the health & renter insurance markets
    • Developed & executed plan... more to double valuation by improving cash-flow margins through better customer segmentation & pricing
    Associate Director, Enterprise Business Development 2018 - 2019 (11 months)
    • Responsible for $50M portfolio of enterprise customers including GEICO, Progressive, State Farm, All State, Liberty Mutual
    • Built out a top-of-class sales team from... more 3 to 12 people, instilled operational best practices, and revamped sales strategy to increase share of wallet from existing customers. In 1-yr, accelerated enterprise revenue growth from only 3% to over 50% YoY
    Audax Ventures
    Audax Ventures
    Private Equity Investment Analyst 2015 - 2017 (about 2 years)
    Audax is the middle-market spinout of Bain Capital. With >$10B raised, Audax invests in businesses at $100-500M valuations
    • Staffed on 3 portfolio companies (1 automotive,... more 1 chemical, 1 industrial) and served as board observer. Separately involved in 10+ other new deals (industrial, automotive, healthcare, vertical SaaS), including 3 that successfully transacted
    • Worked with portfolio company C-level executives to identify growth opportunities and execute operational initiatives
    • Selected as lead analyst on the largest transaction in firm history (AP Exhaust & Centric Parts for $900M) - merger created the largest national automotive parts supplier, a combined $600M revenue company
    Founder
     
    Employee
    Audax Ventures, EverQuote, Athelas
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Skills
    Data Modeling Management Market Research Private Equity Research Leveraged Buyouts Mergers & Acquisitions Business Strategy Growth Strategy and Execution Innovation & Growth Revenue Growth Process Management Sales Go to Market Strategy Lead Generation Product Development Product Management Product Design Product Product Marketing Healthcare Health Insurance Billing Bluetooth Business Strategies Coding Customer Relationship Management GAAP Insurance Insurance Claims Medical Medical Billing Payment Processing Pricing Telephony Valuations WEB Web Technologies
    Locations
    New York City San Francisco San Francisco Bay Area Boston Los Angeles Miami Austin
     
    Q&A
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    Email me at [email protected]

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