Pushstart
Founder
Neeraj Joshi
Founder @Troopod @PushStart • Worked at @Startups.co, @Spinny, @HackerNoon • Studied at BITS Pilani
Founder @Troopod @PushStart • Worked at @Startups.co, @Spinny, @HackerNoon • Studied at BITS Pilani
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Experience
Founder
Startups.co
Guest Writer
Startups.Co is one of the largest community of entrepreneurs in the world. It is the world's largest startup platform. I currently write Guest Blogs to share my learnings... more on Startups and help budding entrepreneurs get started.
Business Analyst/Product Manager
Responsible for owning and managing three internal products namely Spinny Inspection App, CRM Dashboard and Rating system.
● Successfully implemented the Business processes... more end to end with required tracking points in place.
● Reduced Sell/Buy Lead leakage by 100%.
● Reduced the TAT of First Action to Sell/Buy request from 2hrs to 5 mins.
● Reduced the TAT of Sell Lead goal accomplishment from 2 days to 2hrs.
● Successfully improved Data capturing and Data representation.
● Successfully implemented the Business processes... more end to end with required tracking points in place.
● Reduced Sell/Buy Lead leakage by 100%.
● Reduced the TAT of First Action to Sell/Buy request from 2hrs to 5 mins.
● Reduced the TAT of Sell Lead goal accomplishment from 2 days to 2hrs.
● Successfully improved Data capturing and Data representation.
Founder
Employee
Projects
An app for field Inspectors
Product manager , Proto.Io · This is the prototype for the app which was designed for field inspectors to help them inspect cars at the seller's… · More home with ease. The changed UX flow made the process paperless, more robust, reduced errors.
I with the help of design and development team successfully designed and implemented the Inspection process and Inspection App.
1. Reduced the Customer Churn rate by 50 %.
2. Successfully reduced the Inspection time from 3 hrs to 45 mins.
3. Improved the customer experience by bridging the gap between customer expectations and service provision.
4. Improved Inspection quality by putting trackers at required places and designing SOP.
I with the help of design and development team successfully designed and implemented the Inspection process and Inspection App.
1. Reduced the Customer Churn rate by 50 %.
2. Successfully reduced the Inspection time from 3 hrs to 45 mins.
3. Improved the customer experience by bridging the gap between customer expectations and service provision.
4. Improved Inspection quality by putting trackers at required places and designing SOP.
Redesigning the process with change in Business model
Product manager/Business Analyst · Spinny took pivot from being a C2C focused marketplace to C2B marketplace. I designed and implemented the operations… · More process taking into consideration the requirements of all the major Stakeholders.
I also designed the SOP for operations team and product design and development requirement.
I also designed the SOP for operations team and product design and development requirement.
CRM for all employees of Spinny
Product manager , Slack, Asana, Proto.Io · This is a prototype for Spinny's custom CRM build for all employees to manage and track their… · More activities, customers and gain analysis of their performance.The performance of sales and supply team increased noticeably.
I owned and managed the design and development of Spinny's Custom CRM software from ideation to implementation.
1. Successful implementation of customer acquisition, retention, investment and exit strategies.
2. Increased and improved employee efficiency, employee satisfaction and employee performance.
3. Successfully implemented business processes and strategies.
I owned and managed the design and development of Spinny's Custom CRM software from ideation to implementation.
1. Successful implementation of customer acquisition, retention, investment and exit strategies.
2. Increased and improved employee efficiency, employee satisfaction and employee performance.
3. Successfully implemented business processes and strategies.
Redesigning the used car rating system
Product manager , Microsoft Excel · I designed a framework of Rating System for Spinny which assigned rates to every car present on the platform based… · More on several parameters.
1. Successfully incorporated the captured data of Seller and his car in the Rating System.
2. Rating System generated acceptable results satisfying the expectations of Business Team.
1. Successfully incorporated the captured data of Seller and his car in the Rating System.
2. Rating System generated acceptable results satisfying the expectations of Business Team.
Education
About
Achievements
I am a product guy who likes to build products for the greater good of all. I have been part of Startup Ecosystem for almost a year now. I was part of the Core Management Team at Spinny, an online portal for certified pre-owned cars. In my journey with Spinny, I was part of Process, Product and Business teams. I was successful in launching multiple internal products, owning and managing them throughout their Product lifecycle. I was also involved in designing, implementing and improving the Business processes.
I am also a budding entrepreneur and like to share my learnings about products and startups with the community. I keep myself busy by reading and writing about the current startup ecosystem. I am currently trying to build a community of entrepreneurs, collaborating rather than competing with each other to come up with best possible solution to the identified problems.
Describe the most impressive thing you've done.
Skills
Locations
Q&A
What's the most useful business-related book you've ever read?
Lean Startup- Eric Ries