StaffWire
Founder
Jeff Ragusa
Created Google Apps channel program @ Google; Dev lead @trilogy
Created Google Apps channel program @ Google; Dev lead @trilogy
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Experience
Adventuring Ventures
Athletic Experience
* Mountain climbed the highest peak on 4 continents: North America, South America, Europe & Africa (4 of the "seven summits") * Rode mountain bike 4K miles across USA... more from CA to CT Rode up & down CA and around TX * Trekked through Himalayan foothills in Nepal Trekked through Virunga in Congo rainforest * Sky-dived over Great Barrier Reef Whitewater rafted part of Nile River Cage-dived with Great White sharks off South Africa * Ran NYC marathon & Austin marathon Ran multiple sprint triathlons & 1
APPS
Employee
* Demonstrated model of growing net-new active users through 750+ small influential local partners * ROI from my efforts justified investing in an official "Google Apps Reseller... more Program" launch * Primary driver of global reseller program's definition, target profile, messaging, and expectations * Built scalable partner operations (enrollment, training, support, performance tracking, etc) * Called "MacGyver" by Google Enterprise leadership for innovating solutions with little resources
Product Manager
Apps reseller console application * Developed requirements, ran issue triage, made feature tradeoffs, and led 3 product releases * Worked with India team of 6 engineers and... more cross-functionally with sales, marketing, and partners
bootstrapping a $100M+ SMB channel partner network
Lead player for Google's enterprise applications business (Google Apps). Various roles across business development, sales, marketing, operations, support, product, and management.
Global Channel Partner Lead
Apps SMB resellers * Led growth of reseller network from 0 to 10,000+ resellers ($100M annual revenue) in 5 years * Justified headcount growth from just me to a dotted-line... more global team of 25 * Directly managed 8 person U.S. team of partner managers to quarterly sales plan goals * Regularly spoke at industry events and to trade press, partnered with trade associations * Owned and drove "productization" of reseller program operations and go-to market tools * Recognized industry leader in driving a
Program Manager
Solutions Engineer
Trilogy
Employee
Award winning and patent awarded developer, senior developer and tech lead on early e-commerce products. Technical delivery owner on various Fortune 500 consulting projects.... more Technical Delivery Owner - FordDirect consulting project (2005) * Managed 8 person U.S. & India development team through monthly release cycles of Ford's Build & Price 3-tier J2EE web application * Primary technical contact for Ford, handled requirements and solution definition * Ran issue triage with eng, design, QE, presal
Senior Developer, Technical Delivery Owner
- Ford Smart Guide & My Folder consulting projects * Sole developer of complex performant Flash UI for Ford's SUV research & config web apps * Worked with ad agency... more partner on design, iterated UI through usability test sessions * Primary technical contact, gained resounding Ford business executive acceptance
Senior Developer
Technical Lead - Ford GPD application * Designed and built major UI features in Javascript/JSP for a critical car configuration web app * Lead on a US Patent (US7953779) for... more a UI visualizing complex configuration spaces * Abstracted out a Javascript testing framework to allow easy reliable UI test coverage * Implemented central Java dispatch framework for large team to add new features as plugins Developer, Technical Lead, Presales Architect - Buying Chain e-commerce application
Full stack developer of major features
in C++, Javascript/ASP, and Visual Basic (ActiveX) for an SMB procurement application * Won 1999 InfoWorld E-commerce "Product of the Year" & Internet World Expo "Best... more in Class" * Grew into both technical lead and presales solutions architect with 10+ Fortune 500 sales visits
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