Teridion
Senior Sales Engineer
Jai Cowan
Versatile problem solver with aptitude for designing and evangelizing technology solutions to an audience at various levels of proficiency.
Versatile problem solver with aptitude for designing and evangelizing technology solutions to an audience at various levels of proficiency.
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Experience
InSpeed Networks
Strategic Advisor - Product Marketing
Developed 4G/LTE use case scenario marketing strategy
ShoreTel SydneySingapore
Solution Architect, Asia Pacific
* Play a key role in the development of tender responses including solution overviews, detailed designs, migration plans, network diagrams and compliance tables. * Deliver... more live technical demonstrations on ShoreTel's entire product portfolio to partners, analysts and prospects. * Provide Pre and Post Sales technical support to growing distribution channel consisting of over 50 reseller partners and 9 distributors throughout Asia Pacific region. * Drive channel to deliver 90%+ Customer Satisfactio
Telstra
Solution Designer (Voice) - Qantas ICTOS Account (6 month contract)
* Produce conceptual and detailed designs of customised solutions to meet the ongoing voice requirements of Qantas Airways in line with their long term network transformation... more strategy. * Research, review and develop technical proof of concept scenarios for new technologies for deployment in the customer's voice environment. * Technical lead and subject matter expert on voice related projects. Achievements: * Developed a billing system to capture an extra $6k per month in revenue. * Developed an
PREMIERE GLOBAL SERVICES
Senior Engineer, Asia Pacific
Sydney CBD * Senior Engineer, Asia Pacific * Provide data, voice and telephony consultancy to some of Premiere Global's largest clients including IBM, Citigroup, P&G &... more Dell. * Regularly liaise and / or negotiate with the various local (Optus, AAPT ) and international carriers (Equant, NZ Telecom, PCCW, Telstra Clear, Singtel, KVH, NTT and Starhub) * Management of a WAN connecting 11 sites throughout Asia Pacific using Cisco Equipment and a multitude of link technologies including ISDN, MPLS, Lea
Premiere Conferencing
Network Engineer
Sydney CBD Network Engineer * Technical review of new product offerings as well as expansion and upgrade projects. * Monitor and respond to faults with teleconferencing bridges,... more network infrastructure and supporting systems. * Carry out network and system upgrades and relocations both in Australia and throughout the Asia Pacific region in accordance with the company change management process. * Cisco switch, firewall and router specification, configuration and troubleshooting. * Produce and main
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