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    Greg Meyer

    Greg Meyer (He/Him)

    Product and Data Operations. Frequent writer, focused on automation, integration, and data quality. Love to help customers. (Former @syncari @kustomer, @salesforce)

    Customer Success Bellingham University of Washington
    finddataops.com
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    Experience
    Collective
    Collective
    Senior Product and Automation Manager 2025 - Present (over 1 year)
    Collective helps make businesses-of-one more financially successful by focusing on their passion, not their paperwork.

    - Driving internal product, tools, and platforms... more to empower exceptional service delivery at scale.
    - Driving innovation through AI-first solutions as part of Applied AI team
    Mangomint
    Mangomint
    Data Operations Manager 2023 - 2025 (over 1 year)
    The Data Operations team supports the cross-functional organization with:
    - Automation among business systems
    - Reporting, Dashboards, and Analysis

    Our systems... more stack includes Salesforce, Outreach, Pipedream, dbt, and other tools.
    Data & Ops
    Data & Ops
    Data and Product Consultant / Product Manager
    Syncari
    Syncari
    Product Manager 2021 - 2023 (over 1 year)
    Product manager for a suite of products including:
    - data platform with features like Reverse ETL, dedupe and merge, unified schema
    - a 0-1 business intelligence / reporting... more product (Insights) on top of the combined data
    - connectors to 40+ GTM tools, databases, and more
    - flexible embedded API

    Responsible for 3 developer squads and multiple simultaneous projects. Created PLG motion from 0-1.
    Redis
    Redis
    Data Quality Manager 2018 - 2021 (over 2 years)
    OutboundWorks
    OutboundWorks
    Data Product Czar 2017 - 2018 (11 months)
    Data, Product, and Operations for B2B companies to deliver more qualified opportunities.
    Kustomer
    Kustomer
    Director, Product Marketing 2017 (9 months)
    Brickwork
    Brickwork
    VP Customer Success 2016 - 2017 (9 months)
    Rival IQ
    Rival IQ
    Customer Success Lead 2014 - 2016 (over 1 year)
    Techstars
    Techstars
    Mentor
    Pro.com
    Pro.com
    Founder, Head, Customer Success and Co-Founder 2013 - 2014 (over 1 year)
    Salesforce
    Salesforce
    Customer Wow 2011 - 2013 (almost 2 years)
    PIE (Portland Incubator Experiment)
    PIE (Portland Incubator Experiment)
    Mentor
    Desk
    Exit
    Desk
    Manager, Customer Wow 2011 - 2013 (almost 2 years)
    Assistly
    Exit
    Assistly
    Director, Customer Wow 2011 (about 1 month)
    Research In Motion
    Research In Motion
    Product Marketing 2011 (5 months)
    T-Mobile
    T-Mobile
    Developer, Project Manager, eLearning 2002 - 2007 (about 5 years)
    Founder
    Pro.com
    Employee
    Assistly, Salesforce, Rival IQ, Research In Motion, T-Mobile, Desk, Brickwork, Kustomer, OutboundWorks, Redis, Syncari, Data & Ops, Mangomint, Collective
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
    Techstars, PIE (Portland Incubator Experiment)
    Member
     
    Acquired
     
     
    Education
     
    About
    Achievements

    * Product Managed custom demo app (Node/Heroku/Google Sheets) that reduced custom demo creation time by 98%
    * Engineers think I'm a marketer, and Marketers think I'm an Engineer (I bridge the two worlds)
    * Build and designed 100+ customer websites and knowledge bases
    * Built customer experience program from scratch at venture-funded startup
    * Service implementations of SaaS product and handle accounts from pre-sales through implementation
    * Engaging customers through social media, webinars, and demonstrations

    Describe the most impressive thing you've done.
    Skills
    Customer Experience Customer Success Product Marketing Sales Operations Salesforce Data Quality
    Locations
    Seattle Remote
     
    Q&A
    What's the most useful business-related book you've ever read?

    Four Steps to the Epiphany - by Steve Blank

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