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    Fiona Miller

    Fiona Miller

    I will help you solve problems and build awesome products. Design + Product Strategy + Marketing. Experienced multidisciplinary generalist.

    Product Designer San Francisco University of Reading
    fionamiller.org
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    Experience
    EdSurge
    EdSurge
    Design Lead 2016 - 2020 (over 3 years)
    EdSurge is an independent education technology information resource and community.

    Responsible for user research, designing product features, optimizing and testing... more designs, and developing a global design language. Spearheaded core redesign efforts, managing the development cycle, gathered stakeholder requirements, and coordinated alignment across the company.

    EdSurge was acquired by the International Society for Technology in Education (ISTE) in 2019.
    Uversity
    Exit
    Uversity
    UX Lead 2014 - 2015 (about 1 year)
    SaaS-based enrollment management products, which improve the conversion of prospective and admitted college students, acquired in July 2015.
    - User research and designs... more for first real-time predictive analytics solutions for college staff. Contributed to 13% reduction in client churn.
    - Facilitated product strategy workshops for leadership team.
    - Created and ran product experiments to inform product roadmap.
    Fig.co
    Fig.co
    UX Design Lead 2015 - 2016 (10 months)
    Venture-backed start-up building a platform for funding and publishing independent video games.
    - First on-staff designer. Responsible for research, designing product features,... more optimizing and testing designs, defining style guides.
    - Researched and created user experience for crowd-funders and investors. Contributed to the success of the third campaign, which raised over $3.8M in funding.
    Ethos
    Ethos
    Senior Product Designer 2021 - 2022 (about 1 year)
    Freelance
    Freelance
    UX Designer 2013 - 2014 (over 1 year)
    UX Consultant 2012 (4 months)
    Flickr
    Exit
    Flickr
    Product Marketing Manager 2011 - 2012 (about 1 year)
    Responsible for Go-To-Market strategy, marketing, PR and monetization initiatives. Led cross-functional stakeholder meetings on a weekly basis and reporting business performance... more against goals each month. Additional focus on driving mobile adoption for the launch of Flickr’s Android App and managing key brand partnerships.
    Founder
     
    Employee
    Uversity, Flickr, Freelance, Ethos, Fig.co, EdSurge
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Achievements

    I'm a product and user experience expert with a multidisciplinary background, interested in solving problems and creating elegant, useful experiences.

    I've worked on software products since 2004, in marketing, product, community and business roles – for consumer internet products such as Flickr, Yahoo! Messenger and SoundCloud. My non-designer experience is a huge asset; I'm able to view projects holistically, from a 'big picture' perspective and focus on user needs and meeting business goals. I excel at building relationships with stakeholders, being a supportive coworker, and doing whatever it takes to get the job done.

    Describe the most impressive thing you've done.
    Skills
    User Experience Design Product Development Prototyping Wireframing Product Marketing Product Design Sketching UI/UX Design Product Management Business Strategy Research Program Manager Figma Sketch Adoble Illustrator and Photoshop Invision Operations Marketing Management
    Locations
    San Francisco Silicon Valley
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