Product Manager, B2B
• Shipped 5 features for the Zeel@Work admin portal, improving client satisfaction and saving each of Zeel’s Account Managers 5-8 hrs of weekly manual work
• Championed... more features including end user calendar integration (shipped) and admin dashboards and reports (user tested/designed/scoped) in pursuit of competitor feature parity
• Introduced bi-wkly internal product update calls and written reports to promote visibility into product roadmap, lifting stakeholder NPS from 45 to 75 in 3 months
• Championed... more features including end user calendar integration (shipped) and admin dashboards and reports (user tested/designed/scoped) in pursuit of competitor feature parity
• Introduced bi-wkly internal product update calls and written reports to promote visibility into product roadmap, lifting stakeholder NPS from 45 to 75 in 3 months
Senior Business Development Manager
• Built multimillion-dollar portfolio of accounts for B2B verticals, Zeel Spa and Zeel Concierge
• Worked closely with CEO on special projects
• Recruited and trained... more new members of the Account Management and Client Success Management teams
• Worked closely with CEO on special projects
• Recruited and trained... more new members of the Account Management and Client Success Management teams
Business Development Manager, Southwest
• Launched 5 new markets across CA, AZ, and NV, recruiting and on-boarding providers while building strategic local relationships and selling Zeel@Work contracts nationwide
•... more Vetted new B2B verticals, Zeel Spa and Zeel Concierge, and built initial client portfolio in the region
•... more Vetted new B2B verticals, Zeel Spa and Zeel Concierge, and built initial client portfolio in the region
Operations & Community Associate
• 11th member of the team
• Thrived wearing many hats from selling Zeel@Work, deploying Facebook ad campaigns, vetting potential new verticals, and on-boarding providers,... more to covering 1-2 late-night customer service shifts each week
• Thrived wearing many hats from selling Zeel@Work, deploying Facebook ad campaigns, vetting potential new verticals, and on-boarding providers,... more to covering 1-2 late-night customer service shifts each week
