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    Ernstjan Albers

    Ernstjan Albers

    I specialise in stepping into complex environments and building structure, clarity and scale. Over the past 20+ years in Europe, I’ve helped companies grow fast

    Angel Remote Maastricht University...
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    Experience
    Lucid Motors
    Lucid Motors
    Director of Marketing Europe 2023 - 2024 (9 months)
    - 4x EU car sales by changing marketing, advertising, CRM, and GTM strategy.
    - Introduced management dashboard to track customer journey and predict future sales.
    -... more Advised on new e-com platform and global media agency.
    Jumbo
    Jumbo
    Business Consultant 2022 - 2023 (7 months)
    • Developed a B2B healthcare product that contributed to 15% additional revenue and created client lock-in.
    • Optimized logistics routing, resulting in €2.8 million in... more recurring cost savings.
    • Created segmentation models for both B2B and B2C, driving improved overall margin through targeted strategies.
    unu
    unu
    Chief Commercial Officer 2021 - 2022 (7 months)
    unu was created to enable you to make the most of your life in the city. Designed in Berlin. Engineered in Germany. At home in all cities. Meet the unu Scooter: Electric motor,... more portable batteries, integrated navigation, shareable digital key and plenty of space for your stuff.
    -3,8x revenue Y-o-Y by changing business model, proposition, marketing strategy, automating sales cycles, restructuring sales and marketing team, launch European retail network.
    Imperial brands
    Imperial brands
    Global consumer acquisition and activation manager 2019 - 2021 (about 2 years)
    Fontem Ventures, a subsidiary of Imperial Brands PLC, is a leader in vaping technology and owns the
    global e-vapour brand blu. One of the world’s most recognizable vape... more brands. Responsible for the
    creation and execution of all global (re)activation programs.
    • reduced churn by 8 percent and increased LTV by 10 percent by creating and launching consumer
    onboarding program 8 markets.
    • increased online revenue by 21 percent by using a data driven approach to redesigning the online
    consumer experience, including UX/UI, design, and architecture.
    • Using data discovered most profitable audience segments and behaviors and created subscription
    proposition around it.
    • created consumer journey map, touchpoint strategy and messaging framework.
    • created KPI and data model to increase marketing efficiency.
    • reduced 20 percent agency overhead by implementing structured processes and standardized
    documentation for briefings, reporting and evaluation.
    • recouped 10 percent of global budget by auditing deliverables and renegotiating contracts.
    Wulfbain
    Wulfbain
    Business Strategy, Marketing, and Operations 2019 (6 months)
    Direct to consumer E-commerce company. Responsible for strategy, marketing and day to day
    operations.
    • restructured and automated workflows, saving 2 hours a day per... more FTE.
    • increased profit by 20 percent reducing CAC, improving AOV and setting up AdWords and display
    advertising, email and loyalty campaigns.



    Senior manager Digital Marketing. Managed 20 FTE (Dept, creative agency).
    • led and coached Social and SEM client teams.
    • reduced the delivery process from 68 hours to 42 by restructuring the process, eliminating redundant tasks, rearranging tasks and creating a project tracker.
    Freelance
    Freelance
    Head of Strategy and Operations (Freelance) 2018 (7 months)
    Core member of Verge (CryptoCurrency) responsible for writing, sales, sourcing potential partnerships,
    consulting on business management strategy.
    • restructured communication... more function.
    • sourced and won two major partnerships.
    • responsible for to be launched custodian service.
    GANDA
    GANDA
    Managing Partner 2005 - 2018 (over 12 years)
    Integrated agency with capabilities across creativity, technology and data. Responsible for sales,
    creative and technology. Managed 22 FTE. Global clients: Microsoft, Nestlé,... more Heineken, L’Oréal,
    Mitsubishi, and KLM. Responsible for all departments, strategy, creative, development, client
    satisfactions, directly leading strategy and creative teams.
    • worked with global management on digital strategy formation and execution.
    • introduced data driven approach for strategy, map consumer journeys, setup user acquisition and
    loyalty campaigns.
    • used customer data to find underserved segments, target moments of truth along the customer
    journey to send relevant messaging based.
    • created and launched campaigns, apps and websites across Europe and the US.
    • recognised as one of the most productive agencies measured by revenue per employee.
    Managing Partner 2005 - 2018 (about 13 years)
    Responsible for sales, creative and technology. Managed 22 FTE. Global clients: Microsoft, Nestlé, Heineken, L'Oréal, Mitsubishi, and KLM. * worked with global management... more on digital strategy formation and execution. * introduced data driven approach for strategy, map consumer journeys, setup user acquisition and loyalty campaigns. * used customer data to find underserved segments, target moments of truth along the customer journey to send relevant messaging based. * created and launched campaign
    souki.com
    souki.com
    Founder & CTO 2005 - 2009 (over 4 years)
    Pandora for entertainment. Responsible for all departments, focus on technical solution development.
    Managed 20 FTE, negotiated exit.
    • Reduced hardware cost from exponential... more to linear by creating a matching algorithm.
    • Reduced location-based query cost from 0,25 to zero by developing a cell tower triangulation
    positioning algorithm.
    Media Republic
    Media Republic
    Director of Operations 2004 - 2005 (almost 2 years)
    Premier cross media agency, managed 65 FTE. Responsible for P&L, client satisfaction, up and cross
    sell, organisational development. Clients: Vodafone, Heineken, ING.
    •... more grew agency from 1,2 million to 6,5 million in revenue by professionalizing sales, focusing on customer
    intimacy, training client-facing employees how to up and cross-sale.
    • increased on time within budget projects from 60 to 95 percent by implementing scrum and agile
    principles.
    VODW
    VODW
    Strategy Consultant 2001 - 2003 (about 2 years)
    Top tier strategy consultancy firm. Setup experience marketing practise.
    • developed new pricing and service models for business travel agency to compete with online and... more do it
    yourself offerings.
    • increased market share from 3th to 2nd place for a baby food manufacturer by developing an
    influencer’s model to direct their marketing budget.
    KLM Royal Dutch Airlines
    KLM Royal Dutch Airlines
    Manager non-perishable 1999 - 2000 (about 1 year)
    Responsible for all non-perishable items onboard KLM’s airplanes, warehouse, supply chain, managed a team of 42 at the age of 26.
    • increased on-time delivery from 80 percent... more to 97 percent by redesigning work processes, create buffers and letting employees self-organize and prioritize their workload.
    • reduced leave of absence from 6 to 2 percent, by one on one coaching, offering options for career advancement, and transforming the team to a self-managing task team, earning accolades from both union and executives.
    • negotiated three-million-dollar vendor claim to sixty thousand dollars by dividing the whole claim into sub-claims, negotiate each one separately and offer low-cost alternatives like press releases, contract extension and help in a cost-cutting program.
    Founder
     
    Employee
    Media Republic, KLM Royal Dutch Airlines, VODW, souki.com, GANDA, Freelance, Wulfbain, Imperial brands, unu, Jumbo, Lucid Motors
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    Projects
    Microsoft Techdays
    Strategy, identity and digital campaign for Microsoft's Tech
    Strategy · GANDA developed a brand new widespread strategy, identity and digital campaign for Microsoft's TechDays event.
    Mijn30minuten.nl
    CRM for coloration
    strategy, project management · The online magazine Mijn30minuten helps and entertains the audience during the stressfull moments of hair coloring.
    Pelican Rouge branding
    Relaunch of an iconic brand
    Technical Lead, strategy · The new website for Pelican Rouge encourages visitors to explore, and get inspired in an unconventional way.
    Kit Kat My Break
    Campaign for Kit Kay
    Strategy · For KitKat we captured the iconic look of its brand into a responsive website to be enthused to share 'your break' and win great prizes.
    Work Smart Scan
    Office 365 campaign
    Strategy · Meet the Work Smart Scan. A truly interactive way to find out how you achieve in your personal and business life. By presenting engaging… · More scenarios which the audience can relate to, people can discover their unique score. The idea proofed to be scalable, and the digital campaign was rolled out in several countries, such as Belgium, The Netherlands and Luxembourg.
    Łukasz Harężlak
    With Łukasz Harężlak
     
    About
    Achievements

    Most recently, as the Director of Marketing for Lucid Motors (Europe), I successfully quadrupled sales by transforming marketing, CRM, and GTM strategies, contributing to significant growth in a highly competitive market. My experience in scaling teams (up to 65 FTE), implementing digital transformation strategies, and driving international expansion has allowed me to deliver measurable results across various industries.
    Throughout my career, I have thrived in executive roles such as Chief Commercial Officer at unu Motors, where I tripled revenue by reshaping the business model and establishing a retail network. In addition to my executive positions, I have a strong entrepreneurial spirit, having founded and scaled several successful startups. This entrepreneurial experience has equipped me with a deep understanding of market dynamics, operational efficiency, and the importance of a customer-centric approach.

    Describe the most impressive thing you've done.
    Skills
    Business Strategy Marketing Management Business Operations
    Locations
    Amsterdam
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