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    Elizabeth Rossouw

    Elizabeth Rossouw

    Customer service and marketing. Background in SEO content creation, graduated cum laude in Criminology and Criminal Justice from Monash SA

    Content Creator Cape Town University of Pennsyl...
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    Experience
    Caviar
    Exit
    Caviar
    Community and Marketing Manager 2018 - Present (over 8 years)
    My duties here include:
    - Management of the community through Telegram and social media
    - Creating Caviar.io specific content for various social platforms
    - Creation... more of Caviar.io SEO long-form content
    - Administration and research
    - Email marketing
    OWLR
    OWLR
    Project Manager/User Advocate 2017 - 2018 (5 months)
    My typical duties included:

    -Planning and Defining Scope
    -Developing Schedules
    -Time Estimating
    -Documentation
    -Managing Risks and Issues
    -Monitoring... more and Reporting Progress
    -Controlling Quality
    -Running daily meetings between time zones
    -Running the helpdesk and empowering users with a line directly to the tech team through UserVoice
    -Conducting user research concerning issues, requests, and suggestions via surveys
    -Testing new and existing features
    Burrowing Minds
    Burrowing Minds
    Blogger 2014 - 2016 (almost 2 years)
    This was a personal project in which I blogged about social issues on both a local and international scale, as well as publishing poetry and short fiction. The project culminated... more in around 5000 readers (according to Google Analytics), and ended due to time constraints with my studies.
    Balloon Industries
    Balloon Industries
    Technology Writer 2016 (5 months)
    This second media internship which I was chosen for assigned me to the role of Technology Writer. This role included assorted technology writing for a news and finance website... more called Nufios.com, which was based remotely. Nufios, a news startup, was created as a summarising news service, which also included stocks and finance. I left this position to focus on my last semester of studies. My daily tasks included: Staying on top of technology trends in the United States and researching new innovati
    Afrizap Media
    Afrizap Media
    Editorial Intern 2015 (2 months)
    During this period I was a remotely-based editorial intern for the startup company known as Afrizap, an online buzz and news media outlet and website which aimed at creating... more content specifically for the African context. My role here consisted of: Writing several "top-ten" style articles a day, the majority of which were about South Africa, Namibia, Zimbabwe, Nigeria and Kenya. Researching issues and news relevant to the African reader. Editing and proofreading work. Posting updates to the offici
    Private Individual
    Private Individual
    Editor and Translator 2017 (7 months)
    This position (taken as I awaited graduation) was as editor and translator for a family member's business. My duties here include the proofreading, editing and formatting... more of Psychology and Counseling textbooks as well as translation of the texts to Afrikaans.
    Junior Research Assistant 2013 - 2014 (11 months)
    I was a remote junior researcher for a professional copywriter. This work included: https://www.visualcv.com/uhob1x3r-fe Researching a multitude of topics and ideas. Writing... more and typing content for her to recreate for the client. Proofreading all content. The most common content was based on travel, lifestyle, and education.
    Founder
     
    Employee
    Afrizap Media, Balloon Industries, Burrowing Minds, Private Individual, OWLR, Caviar
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Achievements

    Have written viral content online, had successful blog posts with upwards of 5000 visitors a month (Google Analytics). Reduced user issues from 1000+ to 160 within one month, launched user research survey and translated application to French.

    Describe the most impressive thing you've done.
    Skills
    Bilingual Community Development computer literate English language French language HTTPS Legal Management Microsoft Office Microsoft PowerPoint Microsoft Word Proofreading Publishing Python Research Science Statistical Analysis Time Management Typing Wordpress CSS Uservoice google forms Google Sheets Javascript
    Locations
    Cape Town South Africa
     
    Q&A
    What's the most useful business-related book you've ever read?

    Mindset by Carol Dweck

    If money were not an issue, what would you be doing right now?

    I'd buy my own gym and nail polish warehouse

    What words of advice would you give your younger self?

    Positivity will take you much further than negativity. Always keep your chin high and focus on moving forward.

    What's the most creative thing you've ever done?

    Dancing

    What's your super power?

    Communication

    What's the best way for people to get in touch with you?

    Email

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