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    Elizabeth Chiang

    Elizabeth Chiang

    Business-operational two-time founder; early stage Customer Success, Strategy, Ops, Growth. I will elevate the value of our equity.

    Sales New York City Amherst College '05
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    Experience
    Kruut
    Kruut
    Founder 2014 - 2016 (over 1 year)
    CircleUp
    CircleUp
    Office & Operations 2014 (11 months)
    19th employee; 2nd operations hire. Creating and rolling out culture initiatives (eg, company values, employee evaluations, off-sites and educational programs); support on... more misc. business development / UX projects; facilities management and HR, hiring.
    Soldsie
    Soldsie
    Director, Business Development 2012 - 2013 (about 1 year)
    1st employee through to Advisor position upon departure. Conceptualized, executed and refined sales, onboarding and customer success strategies. Created vendor support forums... more and educational series; pursued partnerships and other platform opportunities.
    Advantus Global
    Advantus Global
    Director, North America 2011 - 2012 (over 1 year)
    Built out New York office, including physical office space, team. Responsible for hiring and managing team, and North American P&L.

    A global, venture-backed financial... more services research firm.
    Tribeca Insights
    Tribeca Insights
    Co-Founder 2010 - 2012 (over 2 years)
    A boutique expert network and financial research shop. Acquired by BusinessConnectChina and rebranded as Advantus Global in 2011.
    Emissary
    Emissary
    Customer Success Director 2016 - 2018 (over 2 years)
    8th employee. Enterprise account management responsible for renewals / upsells; early product development / strategy, client definition and segmentation.
    Founder
     
    Employee
    Emissary, Soldsie, CircleUp, Tribeca Insights, Kruut, Advantus Global
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Achievements

    -Exceeded upsell quota for 8 quarters (Emissary.io)
    -Founded crowdsourced headhunting platform (Kruut)
    -First employee at social e-commerce startup (Soldsie)
    -Founded / sold an expert network; founded US office for acquiring company (Tribeca Insights; Advantus Global)

    Describe the most impressive thing you've done.
    Skills
    Sales and Marketing Business Development Social Media Business Operations User Experience Design Customer Success P&L
    Locations
    Brooklyn
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