- Delights customers (higher conv. rates, higher avg. order value, and greater retention)
- Saves money (typ. 10%-20% cheaper than single use alternatives)
- Achieves sustainability goals (66% fewer CO2 emissions, 80% less water use, many millions of products diverted from the waste stream already).
Notes:
- Hired and coaching team of senior executives across all major functions
- Leading product strategy through business transformation and new market discovery
- Leading KPI and OKR definition both org-wide and at the department level
- Leading technology and operations teams responsible for more than 200% increase in manufacturing output while maintaining existing labor spend (prior to equipment upgrades)
- Increased engineering velocity 188% above baseline
- Improved software reliability by a factor of 2.87, and completed thorough overhaul of data systems



