Join   Log In
  • Startup Jobs
  • Recruit
  • Discover
  • Blog
    Balaji Vijayan

    Balaji Vijayan

    Data, Investments, Product, Strategy

    Product Manager San Francisco University of Texas a...
    There was a problem loading your content.
     
    Experience
    HV Asset
    HV Asset
    Founder, Advisor, Angel & Real Estate Investor 2009 - Present (over 17 years)
    - Advise & angel invest in early stage technology companies, deployed tens of thousands of dollars in capital
    - Invest & operate a $MM commercial & residential... more real estate portfolio spanning CA, DC, HI, TX and VA
    Marqeta
    Exit
    Marqeta
    Group Product Manager 2020 - Present (over 6 years)
    -Evaluated 20+ vendors via RFP & selected a winning 3rd party to power Marqeta's transaction risk & fraud product evaluating billions in annual transaction value &... more volume, negotiated multiyear contract worth millions inclusive of IP rights & PCI/PII data privacy
    -Built Marqeta's transaction risk & fraud product supporting customer features for business rules & machine learning models, scaled the product from zero to tens of customers in the EU & US + millions of dollars in annualized run rate
    Chronicled
    Chronicled
    Technical Product Manager 2019 - 2020 (about 1 year)
    Audits, CI/CD, Infrastructure, Testing, Security for blockchain driven Product Verification + Contracting & Chargebacks for the Pharmaceutical Industry
    Leanplum
    Leanplum
    Sr. Technical Product Manager 2018 - 2019 (about 1 year)
    - The Leanplum product serves more than half a billion MAUs across hundreds of customers worth $10,000,000’s of annually recurring revenue for mobile marketing & product... more optimization use cases
    - Designed, developed & launched machine learning (ML) product features including Customer Churn Risk scores, Customer LTV predictions, Campaign LTV predictions used by several beta customers
    - Built core ML Infrastructure including data collection, data science exploration & experimentation, model training, model deployment & real time low latency model decision serving that scaled to billions of events
    Postmates
    Exit
    Postmates
    Analytics & Product 2017 - 2018 (about 1 year)
    - Built a dynamic commission pricing calculator atop FP&A + Sales fiscal analysis enabling the sales team to close 1,000's of new partner deals worth 100,000’s of annual... more merchant orders
    - Generated 1,000’s of new partner merchant leads through digital & physical merchant Growth campaigns
    - Saved 100,000's of annual delivery cancellations via system optimization analysis & order channel features moving non-partner fulfillment rates from 75% -> 91% over 6 months
    - Prevented 1,000's of monthly Customer Service incidents by developing automated system processes
    - Grew annual margin 5% by uncovering a monthly $125k gap in missing margin in billing systems
    - Created minimum data standards for non-partner merchants as required by Buyer & Fleet consumers
    DocuSign
    Exit
    DocuSign
    Data Scientist Intern 2016 (about 1 month)
    - Developed customer pricing & segmentation models based on demographic factors for use in marketing to free & trial account DocuSign customers in order to maximize... more user LTV
    - Determined key product usage factors that indicated product stickiness & an increased likelihood of conversion into a paid user
    - Developed a monthly sales forecast model of all DocuSign customers utilizing conversion rates, user LTV, & user cohorts as key data features
    - Built a churn prediction model & the associated data pipeline infrastructure to predict churn in more than 45k monthly DocuSign accounts, retrain the model on a monthly basis, & to report on MRR lift (monthly recurring revenue) attributable to the churn prediction model
    - Developed infrastructure to integrate downstream systems leveraging the churn prediction model
    Advisory Board
    Advisory Board
    Sr. Integration Consultant 2015 (about 1 month)
    - Defined the 3rd party data integration framework, methodology & process used by the team for the Crimson Medical Referral product (CMR)
    - Built data integrations... more as part of more than $500k of contracted CMR data integration projects using flat files, SQL Server & its Integration Services
    - Defined data mappings from the legacy Healthpost product to the current CMR product used by team members in legacy deprecation & migration projects
    Epic America
    Epic America
    Founder 2013 - 2014 (almost 2 years)
    - Architected, designed & partially developed a social media website with GIS/mapping, membership & video streaming/upload capabilities
    - Created weeklong events... more with a primary activity & smaller secondary activities for event attendees
    - Developed a product website with ecommerce, marketing & group communication functionality
    - Marketed the organization to prospective event attendees via social media; Facebook, Instagram & Twitter
    Seilevel
    Seilevel
    Product Manager 2010 - 2013 (over 2 years)
    - Improved the auto-adjudication rate for health insurance claims by over 66% by building a machine learning classifier utilized in downstream process optimizations
    - Reduced... more a backlog of health insurance authorizations by 75% by resolving EDI data issues, optimizing workflows, & building dashboards to monitor incoming data
    - Implemented a new health insurance claims adjudication software that met state & federal regulatory compliance requirements for $1M/year line of business
    - Developed & trained departments on new workflows decreasing operational load by 50% by migrating existing business processes to the new health insurance claims adjudication software
    - Created departmental & organizational KPIs based upon the health insurer’s business workflows
    - Created product specifications for new health insurance broker, group, member & provider web portals that saved our client $200k/yr in licensing fees
    Quotient Solutions
    Quotient Solutions
    Technical Project Manager 2013 (about 1 month)
    - Led a team responsible for the architecture, design, development, test & deployment of $100,000's of mobile application & website software projects
    - Architected... more project databases based on customer product & information storage requirements
    - Researched implementations of bleeding edge technologies for their suitability of use in our projects
    Quorum Software
    Quorum Software
    Software Engineering Consultant 2009 - 2010 (about 1 year)
    - Managed 5 consultants across development, implementation & upgrade projects spanning dozens of clients
    - Designed & developed over $1 M worth of geospatial data... more transformation algorithms
    - Implemented & trained client users on Quorum’s ArcGIS product as part of a successful $7 million project
    - Built extract, transform & load (ETL) scripts to load land lease, ownership & well data into the Quorum suite of oil & gas products for more than $10 M of successful software implementation & upgrade projects
    - Built an ArcGIS configuration installer that saved the consultant team 20 people-hours/week
    Founder
    HV Asset
    Employee
    Seilevel, Quorum Software, Quotient Solutions, Epic America, Advisory Board, DocuSign, Postmates, Leanplum, Chronicled, Marqeta
    Investor
     
    Incubator
     
    Advisor
     
    Attorney
     
    Board Member
     
    Mentor
     
    Member
     
    Acquired
     
     
    Education
     
    About
    Achievements

    - Built a TXN risk & fraud product platform spanning customer business rules & vertical machine learning models reaching millions of dollars in annualized revenue across dozens of customers in the EU & US evaluating billions in annual TXN value & volume @ Marqeta
    - Built ML infrastructure & churn risk score for 100M+ MAU over 150 customers @ Leanplum
    - Increased order fulfillment rate for "Anywhere" merchants from 75% -> 91% @ Postmates
    - Built churn prediction model for 45k paid MAU @ DocuSign

    Describe the most impressive thing you've done.
    Skills
    Consulting Project Management Software SQL Product Management Data Analysis Business Strategy Data Science Product Development Product Strategy Machine Learning Scala
    Locations
    New York City Los Angeles Berlin Melbourne New York London Amsterdam
    Help · Blog · Twitter · Terms · Privacy Policy & Cookies · Unsubscribe · Cookie Preferences · Press · Profile not verified