No Small Change
Advisor
Arsenio Santos (He/Him)
Accomplished technologist, leader, and coach, with outstanding experience in engineering leadership, project oversight, personnel management, and best practices
Accomplished technologist, leader, and coach, with outstanding experience in engineering leadership, project oversight, personnel management, and best practices
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Experience
Senior Engineering Manager
Managed 10 fully remote DevOps and software engineers (L3-L5) throughout the U.S. and Canada.
Increased team velocity by 240% and reduced service incidents by over... more 50%, by focusing on mature service ownership, observability, scalability, and reliability.
Led the transition of emergency work handling to the entire team, reducing workload of the original "go-to" engineer by 80%.
Implemented key health metrics (error budgets, uptime, upstream API availability) and dashboards for system monitoring.
Implemented on-call rotation policy, cross training, and mentorship programs.
Increased team velocity by 240% and reduced service incidents by over... more 50%, by focusing on mature service ownership, observability, scalability, and reliability.
Led the transition of emergency work handling to the entire team, reducing workload of the original "go-to" engineer by 80%.
Implemented key health metrics (error budgets, uptime, upstream API availability) and dashboards for system monitoring.
Implemented on-call rotation policy, cross training, and mentorship programs.
Cisco
Engineering Leader
Managed 5 teams, with 30 DevSecOps and software engineers (L2-L6, tech leads), in the Americas, Europe, and Asia.
Teams operated 10 critical microservices in Cisco's... more AWS-based Cloud & Network Security business group.
Improved uptime across all services, ranging from 99% to 99.99% availability.
Managed annual budget of $7mm for teams and systems operations.
Mentored two junior engineers into more senior roles, as well as one senior engineer into an engineering manager.
Led team of 12 Ukrainian contractors during Russian invasion.
Created contingency plans (BC/DR) for business continuity and disaster recovery, and migration of sensitive data out of Ukraine.
Team safely emigrated with minimal downtime, resumed operations.
Spearheaded SOC2 and FedRAMP compliance efforts.
Teams operated 10 critical microservices in Cisco's... more AWS-based Cloud & Network Security business group.
Improved uptime across all services, ranging from 99% to 99.99% availability.
Managed annual budget of $7mm for teams and systems operations.
Mentored two junior engineers into more senior roles, as well as one senior engineer into an engineering manager.
Led team of 12 Ukrainian contractors during Russian invasion.
Created contingency plans (BC/DR) for business continuity and disaster recovery, and migration of sensitive data out of Ukraine.
Team safely emigrated with minimal downtime, resumed operations.
Spearheaded SOC2 and FedRAMP compliance efforts.
Exit
Grove
VP Of Engineering
Hired and managed the fintech startup’s first 6 founding software engineers.
Implemented Agile methodologies, data governance & compliance, and regulatory constraints.
Selected... more core technologies (infrastructure, programming languages, microservices framework, data storage).
Contributed to technology across the company's software stack, from initial product ideation to delivery of first public releases.
Implemented Agile methodologies, data governance & compliance, and regulatory constraints.
Selected... more core technologies (infrastructure, programming languages, microservices framework, data storage).
Contributed to technology across the company's software stack, from initial product ideation to delivery of first public releases.
Daily Dot Media
Chief Technology Officer
Performed hiring, budgetary, and other managerial duties for the online news organization. Led a fully remote team of
engineers, product managers, and designers.
Served... more as the technical project manager, establishing an Agile methodology, promoting a stronger commitment to code quality.
Led the organization’s Product Department, and acted as Product liaison to other teams within the organization.
Established new Product ventures, including efforts to optimize user acquisition funnel, mobile app development, a new data warehouse, and a data internship initiative
Skills: Business Leadership · Agile Methodologies
engineers, product managers, and designers.
Served... more as the technical project manager, establishing an Agile methodology, promoting a stronger commitment to code quality.
Led the organization’s Product Department, and acted as Product liaison to other teams within the organization.
Established new Product ventures, including efforts to optimize user acquisition funnel, mobile app development, a new data warehouse, and a data internship initiative
Skills: Business Leadership · Agile Methodologies
Exit
CTO
Hired the entire Engineering team, including 8 backend, frontend, test, native iOS and Android engineers.
Designed data model, APIs, specialized CMS and web clients... more for the mobile news startup.
Led development of all engineering services, and personally wrote code for the company’s machine learning and analytics platforms.
Spoke on behalf of the company at public events (internationally) and assisted with marketing and fundraising activities.
Designed data model, APIs, specialized CMS and web clients... more for the mobile news startup.
Led development of all engineering services, and personally wrote code for the company’s machine learning and analytics platforms.
Spoke on behalf of the company at public events (internationally) and assisted with marketing and fundraising activities.
Director Of News Applications
Led multiple teams of developers and managers in creating, maintaining, redesigning, and overhauling the popular destination website. Managed and contributed to mobile efforts,... more from native iPhone and Android apps to Digg’s responsive website.
Developed new Agile development processes. Mentored engineers to help them develop their skills and expertise. Made architectural and infrastructural design decisions. Helped to reimplement the Digg homepage and site admin framework.
Skills: Business Leadership · Agile Methodologies
Developed new Agile development processes. Mentored engineers to help them develop their skills and expertise. Made architectural and infrastructural design decisions. Helped to reimplement the Digg homepage and site admin framework.
Skills: Business Leadership · Agile Methodologies
Employee
Advisor
Education
About
Achievements
Accomplished technical executive and coach, with outstanding experience in software engineering leadership and implementation of best practices. Track record of successfully assembling and leading high-functioning organizations, guided by strong culture and iterative process improvements. Extensive hands-on knowledge of multiple programming languages (e.g., Java, JavaScript, Python). Disciplined values-driven philosophy, focusing on inclusion, respect, resilience, and clear communication. Strong ability to identify correct divisional priorities and ensure projects are kept on-schedule and on-mission.
Describe the most impressive thing you've done.
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