Mentor
Andrew Schorr (He/Him)
15 years as a startup founder in China; took two companies from zero to US$1M+ in contracts with top MNCs; love building product; mentor @chinaaccelerator
15 years as a startup founder in China; took two companies from zero to US$1M+ in contracts with top MNCs; love building product; mentor @chinaaccelerator
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Experience
Grata
Founder & CEO
Grata is an enterprise live chat platform for China that powers the sales and service teams at major brands like Louis Vuitton, American Express, and IHG. Larger implementations... more expand Grata outside the contact center, enabling customers to chat with sales associates in every Hublot and Burberry boutique across China.
For most of its life, Grata has been a small team of developers, Andrew, and an admin. Andrew primarily manages product, InfoSec/SysAdmin roles, sales, and marketing. As a manager, he keeps the team motivated and mission-driven, evidenced by the fact that they haven’t lost a developer in over five years.
For most of its life, Grata has been a small team of developers, Andrew, and an admin. Andrew primarily manages product, InfoSec/SysAdmin roles, sales, and marketing. As a manager, he keeps the team motivated and mission-driven, evidenced by the fact that they haven’t lost a developer in over five years.
GuestOps
Co-founder & CEO
GuestOps was concierge software for five-star hotels in China. Andrew signed the Beijing Hilton and Ritz-Carlton before he and his co-founder started building the application.... more They delivered GuestOps thirty days later, and those two charter properties were paying clients for the next ten years. Clients eventually included more than twenty of the world's top hotel brands: Rosewood, Waldorf Astoria, Peninsula, Shangri-La, InterContinental, Langham, Hyatt, etc.
Grata initially started as the next generation of GuestOps, but GuestOps continued to collect low six-figure revenue basically unmanaged for another seven years, with near-zero churn until the outbreak of Covid-19.
Grata initially started as the next generation of GuestOps, but GuestOps continued to collect low six-figure revenue basically unmanaged for another seven years, with near-zero churn until the outbreak of Covid-19.
MobileNative.com
Co-Founder & CEO
Mobile Native was an online city guide that boasted the first online English maps in Beijing and a popular SMS search and response listings bot. There was also an early WAP... more site, which meant they had to first teach users how to get internet on their phone. Seeing better opportunities for a B2B product, the founders pivoted, and Mobile Native’s multilingual venue database became the founding asset of GuestOps.
Employee
Mentor
Education
About
Achievements
I am an expert in the China digital messaging space, having built my company’s brand through keynote presentations, workshops, and widely shared content. I authored the leading product guide to WeCom. I mentored startups at Chinaccelerator (2015-2019) giving workshops and talks for several batches. I was keynote speaker on global messaging trends at all four editions of ChinaChat, the largest English-language WeChat conference. I consulted on digital messaging for major clients such as Richemont, Volkswagen, and Kering Group, and I have been cited in publications including Forbes, Quartz, and TechCrunch.
Describe the most impressive thing you've done.
Skills
Locations