Senior Director, Healthcare Accounts

Are you a leader in healthcare in government contracting? Do you have a proven track record of growing client accounts?

Ripple Effect is looking for a Senior Director of Healthcare Accounts with 12+ years of experience to lead the company's accounts in health and healthcare for client programs at the Agency for Healthcare Research and Quality (AHRQ), Centers for Medicare and Medicaid Services (CMS), National Institutes of Health (NIH), and relevant parts of the Department of Defense. The ideal candidate is a proven leader and in the healthcare field who provides visionary direction for the company to ensure continued growth while supporting meaningful work.

If this position sounds of interest, there’s a place for you here at Ripple Effect! We are a diverse, progressive, and engaging work environment. We offer a multitude of incentives and flexible work options that work for you and your lifestyle.

General Information

• Job Code: PRO-BD-06X
• Location: Ripple Effect Headquarters – Rockville, MD
• Employee Type: Exempt, Full-Time Regular
  (Ask our recruiters about flexible work arrangements)
• Telework: Partial
• Clearance: Public Trust
• Manager: Yes
• Number of Openings: 1
• Salary Range: $144,488 - $170,000 per year (how we pay and promote) + incentive plan

Responsibilities

• Provides strategic oversight to business development activities, service delivery, and customer relationships for a program.

  • Provides input to the Technical Approach and key staffing approaches during the capture and proposal development process.
  • Serves as Capture Manager or Proposal Manager.
  • Develops win themes, differentiators, and determines pricing strategies for proposals/bids.
  • Identifies appropriate industry partners and coordinate their activities during the capture and bidding process.
  • Participates or leads decision gate and Color Team Reviews.

• Ensures that project managers are delivering contracted services after award and that customers are satisfied.

  • Oversees programs that may include Single Award Task Order Contracts (SATOC); Multiple Award Task Order Contracts (MATOC); or several interrelated projects for the same customer.
  • May serve as Project Manager for one or more of the awarded projects with the customer.
  • Serves as Vehicle Manager.

• Provides an overall strategic vision for the program/account and demonstrates a solid understanding of the industry including client trends, competitors, risks, and opportunities in the marketplace. 

  • Keeps abreast of key data within the customer organizations, such as organizational priorities, strategic planning, funding, organizational structure, etc., and shares knowledge across Ripple Effect using electronic systems.
  • Attends conferences or meetings where customer is present and establish/enhance credibility as subject matter expert.
  • Actively promotes the company and the business unit by contributing to recruiting, participating in networking events, presenting at professional meetings, and actively developing networks. 
  • May support the development of marketing strategy, market research, and marketing communications related to program or account

• Other related duties

Requirements

Minimum Education and Experience

• Bachelor's degree (advanced degree preferred) in a field relevant to science, health, or healthcare

• 12+ years of experience, including:

  • 9 years of management experience, in the government contracting arena
  • 4 years of supervisory experience, including supervision of first-line supervisors
  • 6 years of business development and/or growth experience
  • 6 years of experience with companies focused on health and science government work

Basic Requirements

• Collaborates with departments across the organization to achieve growth goals, including business operations and client delivery.
• Deep understanding of contractual terms and conditions common to government consulting
• Ability to interact with customer regularly to identify needs, satisfaction, and future direction
• Proficient ability to navigate web-based systems such as SharePoint, Teams, and other electronic business systems and train others on their use.
• Excellent organizational skills, attention to detail, and propensity to document activities in company CRM
• Project and people management skills in budgeting, resourcing, planning, tasking, and risk management
• Ability to convert relationship and expert knowledge into revenue for the company by capturing business development opportunities
• Ability to develop strong relationships with clients, stakeholders, and external vendors

To be successful at Ripple Effect, you must be able to pay attention to details, clearly communicate, work independently, and have an eagerness to learn. Learn more about what it takes to become a Rippler here.

Skills That Set You Apart

• Experience with most or all of Ripple Effect's customer targets in health, science, and healthcare

If you don’t have all of the skills above, don’t be discouraged—no resume paints a complete picture of a person. There’s a good chance you’re more wonderful than you think, so please apply!

About Ripple Effect

Ripple Effect is an award-winning women-owned small business providing provides professional consulting and exceptional talent for federal, private, and non-profit clients. We deliver multi-disciplinary solutions across communications & outreach, research & evaluation, policy & program management, digital transformation, and strategic staffing solutions with a focus on science, research, and healthcare domains.

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Benefits

Ripple Effect rewards our employees for their contributions to our mission in many ways, from competitive pay and exceptional benefits to a range of work/life programs based on your employment classification and personalized preferences.

Ripple Effect is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political affiliation, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation during the hiring process, please let us know by contacting our HR department at [email protected] or your recruiter. Eligibility for employment will be verified using E-verify.