Agrodealer Account Officers

About Apollo Agriculture Apollo Agriculture is a leading agri-fintech platform empowering small-scale farmers across Africa to increase their profits and farm more sustainably. Apollo uses artificial intelligence and automated operations to unlock the massive, untapped small-scale farming market. Apollo enables farmers to access the optimized financing, high-quality farm products, expert digital advice, and risk management solutions they need to invest and scale their businesses. Apollo grew paying customers over 2.5x in 2023 to over 200K small-scale farmers in Kenya and Zambia, increasing revenue to nearly $30M with robust unit economics. Apollo partners with key global agriculture companies like Bayer, OCP, and Yara, and is backed by Anthemis, Chan Zuckerberg Initiative, Flourish Ventures, Leaps by Bayer, and Softbank Vision Fund. Apollo’s team brings together technology, credit, and operations experience from The Climate Corporation, Google, Capital One, Revolut, and One Acre Fund.

About the RoleWe are seeking energetic and proactive Agrodealer Account Officers to oversee and strengthen relationships with agro-dealers and farmers while ensuring outstanding customer experiences. The ideal candidate will manage the recruitment, onboarding, training, and continuous support of agro-dealers while ensuring uninterrupted stock availability and service delivery.This role is crucial in driving sales growth, fostering partnerships, and enhancing Apollo's brand presence. By supporting agro-dealers to operate efficiently, the Agrodealer Account Officer will directly contribute to empowering small-scale farmers to maximize their profitability and improve their livelihoods.

Location: Regional Kenya Contract Duration: Fixed Term Vacancies: 10+

Responsibilities:

• Recruitment and Training: Identify and recruit agro-dealers to meet cohort targets. Oversee their onboarding and provide continuous training on Apollo’s products, processes, and sales strategies to ensure they are fully equipped to serve farmers effectively.
• Logistics and Stock Support: Manage distribution channels to ensure agro-dealers have adequate stock levels. Conduct regular visits to resolve operational issues, perform stock audits, and provide technical support to ensure seamless service delivery.
• Sales Growth: Drive sales by promoting Apollo Wholesale products to both Apollo and non-Apollo agro-dealers. Identify and pursue high-potential sales opportunities within the region while adapting sales strategies to market needs.
• Relationship Management: Act as the primary contact for agro-dealers and farmers, addressing concerns and resolving escalations promptly. Build strong, collaborative relationships and gather insights to improve Apollo’s processes and channel strategies.
• Stock Oversight: Conduct regular stock checks on agro-dealers, monitor for variances, and submit accurate stock reports. Collaborate with the Risk and Loss Control team to ensure zero loss of Apollo inputs and maintain accountability at all levels.

Requirements:

• 1–2 years of experience in distribution, channel management, or sales.
• Previous experience at Apollo or in a fast-paced environment is an added advantage.
• Strong analytical and problem-solving abilities.
• Proficiency in MS Word, Excel, and inventory software (e.g., ERP).
• Exceptional work ethic with the ability to prioritize and multitask effectively.
• Highly organized, detail-oriented, and proactive.
• Excellent interpersonal and communication skills to build strong relationships.

We:

• Are a collaborative team of smart and ambitious people who are dedicated to serving our customers.
• Make magic happen to solve hard problems and always come with solutions when challenges arise.
• Are comfortable taking risks that can result in radical scale, and understand that failures are opportunities to learn and improve.
• Are considerate listeners and take the time to deeply understand and seek out ideas from the people around us, even when we disagree.
• Offer a dynamic environment that fosters talent, collaboration, and growth.
• Take pride in our work and share the responsibility to see it through from conception to deployment.
• Back up our talk with a competitive compensation and benefits package and challenging projects.
• Value autonomy, honesty, transparency, and respect.
• Are excited to hear from you!