Strategic Account Executive, Enterprise

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular.

We’re looking for a motivated Strategic Account Executive with large enterprise selling chops to help us build relationships with the largest global multi-unit restaurant and food-service brands, focusing specifically on top 25 accounts. Olo's industry-leading online ordering platform has changed the restaurant landscape, helping many of our customers achieve 40%+ digital sales. You will help grow our business by understanding client needs and delivering solutions that maximize their digital potential.

We’re looking for someone who is comfortable working at the executive and stakeholder levels within our largest enterprise customers and possesses an exceptional ability to serve as the principal point of contact for complex products and services. You will play a key role in expanding our business by building relationships with the largest restaurant brands and their partners by listening and understanding client needs, and providing digital ordering and delivery solutions that maximize each brands’ revenue.

This is an exciting opportunity to join a growing group of Account Executives within Olo's Enterprise Sales team. You will report to the AVP, Sales, and can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Close and renew business for Olo’s most strategic enterprise customers and prospects within top 25
• Drive collaboration for the account team throughout the Olo sales process including but not limited to the following sales activities: executing on outbound campaigns for generating pipeline, setting and running customer meetings including related preparation, delivery of follow up material, addressing competitive thread, commercial negotiations, etc. in order to ultimately drive a successful sales campaign
• Quarterback the account team to build strategic account plans that uncover revenue opportunities, identify key stakeholders, and maintain a vision for Olo’s top accounts
• Build and maintain champions within your book of business to develop and cultivate relationships throughout organizations of target restaurants and their partners to deepen Olo’s presence within the account
• Find a great solution for each client using an understanding of their business, financial skills, sales process, and creativity
• Collaborate with Customer Experience team post sale to guarantee a successful program launch and continue to ensure value is delivered to the client as they expected
• Travel frequently to be in person at conferences and meetings with top 25 customers and prospects

What We'll Expect From You

• 15+ years experience selling a complex, enterprise B2B SaaS solution; experience selling to Fortune 500 companies required
• Experience in the hospitality/restaurant industry
• Comfortable with extensive travel as required (up to 75%)
• Expertise and experience dealing with large, complicated, political accounts at the most senior levels (preferably with recent direct hands-on executive experience)
• Capability as credible and effective C-level advisor/coach, especially around change management (cultural, technical, and business)
• Successful track record of 100%+ of quota achievement in strategic sales
• You’re the best salesperson you know - client focused, motivated, high sense of urgency and you have prior results to prove it
• Proven experience working and succeeding in a goal-driven environment
• Proven ability to increase sales efficiency and productivity across a dynamic team
• Experience operating in hyper-growth and fast scaling Go To Market environments
• Outstanding listening, negotiations and communications skills