SDR & BDR Manager UKI Market - London based

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

The SDR & BDR Manager will be a senior member of the Business and sales Development team, responsible for enabling SDRs (inbound) and BDRs (outbound) to be successful in their roles by motivating the team and leading by example.

Working closely with the VP of Global Business Development, the SDR & BDR Manager will be an approachable, friendly resource for all members of the team.

Your mission @Aircall:

• Manage a team of 2 Inbound SDRs and 6 Outbound BDRs for the UKI and Nordics market.
• Bring energy and motivation to the team by offering encouragement and leading by example, ensuring the team reach their monthly targets.
• Identify and assist in the creation of team incentives, to better drive performance across the region.
• Help to develop and maintain a sales and business development playbook with processes and best practices such as sales sequence, sales pitches, call scripts, email templates and qualification tactics to ensure efficiency and consistent conveyance of our current messaging.
• Be at hand to answer any questions the team might have in relation to sales-technique, sales-process, product or integrations.
• Take 1-2-1s, listening to calls, reading emails and identifying areas for development.
• Represent Aircall with integrity and professionalism at all times, and escalate your inputs to Managers.
• Contribute to strategic projects for the global BDR Team.

A little more about you:

• 2+ years of experience in sales or business development, preferably in the software/technology industry in a manager or Team Lead capacity.
• Proven track record of success in outbound prospecting, lead generation, or inside sales.
• Previous experience in a Managerial role, with a strong ability to motivate and develop teams a plus.