Senior Research Executive

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

VML Health – KOL Mapping Hub helps pharmaceutical companies to identify, manage and engage opinion leaders through market research and a variety of digital services and tools. That’s all we do, and we excel at it.

We are seeking a Senior Research Executive to join our research team, who are responsible for delivering international research projects focused on medical experts. The successful candidate will be involved in all aspects of the project from start to end.

What the role involves

Your day-to-day role will involve undertaking qualitative research and interviewing experts using a pre-prepared interview guide and work across multiple projects in a fast-paced agency setting. You will be part of a supportive team focused on delivering quality research projects for international clients.

As a Senior Research Executive during your probation period you will undergo intensive training to gain a general understanding of the business as well as key project-specific processes and terms. Following the training you will then be expected to take ownership of specific tasks and responsibilities as listed below.

• Conducting depth telephone interviews with healthcare professionals
• Accurately take notes and write-up interviews
• Organising captured data in Excel and PowerPoint
• Assist in preparing client deliverables in Excel and PowerPoint
• Assist in proof reading and quality checking data and presentations
• Ability to follow procedures and work to directed instructions from the team’s project manager
• General project administration – assisting senior researchers with project initiation through to delivery
• Conducting bespoke desk research to find relevant experts, institutions, specialities, contact details etc.
• Some projects may involve quantitative research and experience in survey building and analysis is a bonus

What you will bring to the table

• 3- 4 years of market research and interviewing experience
• Highly articulate, ideally with interviewing or market research experience
• A confident, extrovert and engaging person
• Proficient with Excel and PowerPoint
• A degree of analytical skills of qualitative and quantitative data
• Excellent Excel and PowerPoint skills
• A skilled and pro-active approach to problem-solving
• Attention to detail is your super-power!
• A positive and enthusiastic attitude towards work
• Ideas! Our business thrives on the innovative ideas of our team
• A customer-focused approach to all that you do
• Excellent written and oral communication skills
• Ability to work independently and be self-motivated
• A background in social science or medical anthropology
• Our business is global and additional languages are a massive bonus

Desirable knowledge and experience

• Expertise and knowledge on how to best structure survey questions for effective quant analytics
• Experience in designing questionnaires, programming, and launching online surveys with minimal guidance
• Analysing statistical and numerical data, able to transform and combine data (often in Excel) ready for analysis, visualize and synthesize results
• Some knowledge of market segmentation tools / market research analysis using segmentation

In addition to the above, we’re looking for team players who would be excited to join our exceptionally co-operative culture. As a company, we are obsessed with innovation and as individuals, we enjoy the environment it creates.

Our philosophy

Unlike other companies in our space, at VML Health - KOL Mapping Hub we don’t just create great products; we aim to be the world’s best in what we do. We are looking for people with a similar determination to help us become even more brilliant.

We believe that every individual, regardless of their background, should be given equal opportunities to succeed at VML Health - KOL Mapping Hub. We celebrate difference and work together to be fully inclusive, finding solutions to challenges as one team.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

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