Business Systems Engineer III (Coupa, Certa)

WHAT IS BOX?

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU:

Box is seeking a skilled Business Systems Engineer III to support and enhance our Procure to Pay workflows. You will develop, administer, and optimize Coupa and Certa platforms, driving efficiency, compliance, and scalability in procurement and e-billing operations.

This is a critical role directly impacting Box's operational success by ensuring seamless system performance, improving processes, and delivering innovative solutions. If you are passionate about procurement systems and leveraging technology to solve complex challenges, this is your opportunity to make a lasting impact.

WHAT YOU'LL DO:

• System Development and Support - Administer and optimize Coupa and Certa platforms, ensuring alignment with procurement policies and financial objectives.

• Troubleshoot and resolve technical issues across procurement workflows, collaborating with vendors to address complex challenges.

• Lead testing efforts (QA, regression) and develop test scripts for system changes to ensure seamless deployments.

• Ensure all changes meet Box’s business requirements and maintain system reliability post-deployment.

• Automate and enhance procurement workflows, focusing on vendor onboarding, purchase orders, invoicing, and payment approvals.

• Identify opportunities for scalability and implement solutions to support Box’s growth.

• Configure procurement systems to ensure compliance with SOX controls and audit requirements.

• Generate reports to support compliance reviews and maintain data integrity across financial operations.

• Collaborate with Finance, IT, and Procurement teams to implement solutions aligned with Box’s strategic goals.

• Provide training and promote best practices to stakeholders, fostering a knowledge-sharing culture.

WHO YOU ARE:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field.
• 5–10 years of experience in Finance procurement systems, with expertise in platforms like Coupa and Certa.
• Proven ability to develop, administer, test, troubleshoot, and deploy changes to procurement and e-billing solutions.
• Strong knowledge of Procure to Pay (P2P) workflows, including vendor onboarding, purchase order management, and payment approvals.
• Familiarity with IT General Controls (ITGCs), including access controls, change management, and compliance requirements.
• Proficiency in SQL for querying data, resolving discrepancies, and generating reports.
• Experience with integration platforms like SnapLogic and API-based workflows.
• Familiarity with Agile methodologies and tools like Jira and Confluence.
• Strong problem-solving skills with a focus on root cause analysis and continuous improvement.
• Ability to analyse complex business processes and translate them into system requirements
• Strong troubleshooting skills to resolve technical issues efficiently

• Preferred Skills

• • Experience integrating procurement systems with ERP platforms like NetSuite.
  • Knowledge of compliance standards and localization requirements for global procurement.
  • Certifications in Coupa or other procurement platforms (e.g., Coupa Platform Certification).
  • Experience in enterprise systems for industries like SaaS, finance, or tech is preferred
  • The ideal candidate will thrive in a global, fast-paced environment and demonstrate exceptional technical expertise, problem-solving skills, and adaptability to collaborate effectively with stakeholders across diverse time zones.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice.

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