Sales Development Representative

About EdgeTier:

At EdgeTier, we help customer care teams by seamlessly blending AI, automation and people. Our award-winning technology helps some of the most innovative companies in the world to deliver better quality customer service and to understand their customers better.

We have a huge opportunity to seize. We hope that you can help us get there.

Are you passionate about sales, love working with innovative technology, and want to play a key role in a growing company? EdgeTier is at the forefront of transforming how businesses interact with their customers, and our clients love the impact our solutions deliver. Now, we're looking for a dynamic Sales Development Representative (SDR) to accelerate our growth and help us expand our customer base.

What You’ll Do

As an SDR at EdgeTier, you’ll:

• Identify and engage high-potential customers: Research and prospect potential clients, contributing to growing our revenue.

• Drive innovative outreach: Develop, launch, and test outbound campaigns, leveraging tools like HubSpot and personalised video messaging.

• Nurture leads: Build relationships with prospects and guide them through the sales funnel.

• Collaborate with Account Executives: Support demos, sales calls, and the overall sales cycle to ensure a seamless customer experience.

• Utilise social networks: Tap into LinkedIn and other platforms to uncover new opportunities and strengthen connections.

• Impact our future: Work closely with senior leadership to refine and execute our sales strategy.

Why You’ll Succeed

We’re looking for someone who:

• Has 2+ years’ experience as a Sales or Business Development Representative.

• Experience in a primarily outbound lead generation role.

• Thrives on pushing boundaries and creating innovative outreach methods.

• Excels in researching and personalising outreach, ensuring each lead feels valued and understood.

• Boasts a track record of success, consistently exceeding targets.

• Is adaptable, self-motivated, and ready to thrive in a high-growth start-up environment.

• Communicates clearly, with strong written and verbal skills.

• Has resilience, a positive attitude, and enjoys working with people.

What We Offer

We know our team is our greatest asset, and we’re committed to supporting you with:

• Competitive salary with a strong commission structure.

• Meaningful equity, so you share in our success.

• Pension plan and private health insurance.

• Generous leave: 23 days annual leave + additional company holidays.

• Annual learning budget to invest in your professional growth.

• A referral programme to reward you for growing the team.

• A fun, challenging, and collaborative work environment.

• Clear pathways for career advancement.

EdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Agencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.