QA Engineer (Mid level)

About SugarCRM

Thank you for taking a look at this career opportunity! This is a direct employment position. If you feel you are a fit, please apply by uploading your CV in English. Thank you!

From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work. Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out our recent ‘Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. If you're ready to grow your career and help organizations grow better and faster, you've come to the right place. Find out more about our SugarCRM careers and how you can become a part of our journey.

Requirements:

• 3-5 years of experience as a QA Engineer in the IT and Development industry
• Degree in Computer Science or related technical field or equivalent practical experience
• Ability to document and troubleshoot errors
• English communication skills - verbal and written
• Attention to detail
• Strong planning and organizational skills
• Decision-making
• Teamwork

Responsibilities:

• Review requirements and specifications documents
• Create detailed and well-structured test plans and test cases
• Execute test cases (manual) and review results
• Reporting discovered defects and errors to the development department for correction
• Help troubleshoot issues
• Perform thorough regression testing when bugs are resolved
• Investigate customer complaints and non-conformance issues
• Working together with a Quality Assurance (QA) team to assess product problems
• Work with internal teams (developers and project managers) to identify system requirements
• Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles

Nice to Have:

• Proven experience as a Quality Assurance Tester or similar role
• Basic understanding of Vanilla Javascript, JQuery, CSS, HTML
• Experience with Automation testing tools ( Virtuoso, Selenium)
• Knowledge of SQL
• Technical Experience