Talent Acquisition Partner

About EdgeTier:

At EdgeTier, we help customer care teams by seamlessly blending AI, automation and people. Our award-winning technology helps some of the most innovative companies in the world to deliver better quality customer service and to understand their customers better.

We have a huge opportunity to seize. We hope that you can help us get there.

Our People function fuels the heart of the business by supporting our existing team, and helping to expand, grow, and develop functions in the business.

We're on the lookout for a passionate Talent Acquisition Partner to join our team! In this role, you’ll drive end-to-end recruitment with a focus on building an excellent candidate experience and guiding hiring managers to make the best hires. You’ll champion EdgeTier’s employer brand, manage our ATS (Ashby), and creatively source from diverse talent pools. This is a fantastic opportunity for a people-centric recruiter looking to make a meaningful impact on hiring at a dynamic, growth-focused company.

This is a hybrid role with 3 days on-site in our Dublin HQ.

What You’ll Be Doing

• Sourcing and attracting talent across diverse channels, ensuring a smooth and engaging candidate journey from start to finish.

• Partnering with hiring managers to support and advise on recruitment strategies, so they’re well-prepared to make the right hiring decisions.

• Owning EdgeTier’s employer brand on job boards, social media, and niche networks, making sure our roles reach the right audience.

• Managing our ATS, Ashby, so everything is tracked, and the recruitment process is seamless and data-driven.

• Using feedback and recruitment metrics to keep fine-tuning the hiring experience for candidates and the team alike.

What We’re Looking For

• At least 4 years of in-house talent acquisition experience with a strong focus on candidate experience and hiring top talent, covering both tech and non-tech roles.

• Skilled in managing ATS systems (Ashby experience is a plus) with sharp sourcing skills and an eye for detail. Some agency experience that focused on sourcing would be a benefit.

• A collaborative, people-first approach to recruiting, along with solid communication skills and a data-driven mindset.

• A few bonus points if you’ve got experience in a startup, volume hiring, or a flair for employer branding!

• An understanding of Agile principles is a big plus - we use this in our hiring process!

What We Offer:

• Competitive salary and bonus to round out your compensation package.

• Stock options: we offer stock to all staff. As a rapidly growing investor-backed startup, the value of your stock will rise significantly as the company grows!

• Future security: we offer a company-matched pension plan to all of our Ireland-based employees.

• Learning budget: all staff have a budget available to spend as they please on educational content such as online courses, conferences or events.

• Health & Wellbeing: we've got you covered with our company-supported health insurance plan.

• Opportunity to be part of something great! We are scaling up with a fantastic product, and want you to be part of our success, growing with us in your career.

EdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Agencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.