Tech Program Manager

Job Summary

The Technical Program Manager (TPM) will play a crucial role in planning, executing, and delivering technical projects, ensuring they are aligned with the company’s strategic goals. The TPM will collaborate with cross-functional teams, including engineering, product management, and operations, to facilitate clear communication, drive project execution, and deliver high-quality solutions on time. This role is ideal for a highly organized, solutions-oriented individual with a strong technical background who can thrive in a fast-paced environment.

Key Responsibilities

1. Project Planning and Coordination o Develop, manage, and communicate project timelines, scope, and resource requirements to ensure successful project delivery. o Coordinate cross-functional collaboration between engineering, product, operations, and other teams to align on project goals, dependencies, and priorities.
2. Stakeholder Communication o Serve as the primary point of contact for project stakeholders, including providing regular updates, managing expectations, and addressing concerns. o Facilitate communication and conflict resolution among teams to keep projects on track.
3. Performance Monitoring and Reporting o Track and report on project progress, using data to assess project health, performance metrics, and overall efficiency. o Conduct post-project evaluations to identify areas for improvement and ensure continuous process optimization.
4. Process Improvement o Identify and implement process improvements within the program management workflow to increase efficiency and scalability. o Advocate for best practices in Agile or other relevant methodologies to ensure effective and adaptive project management. ________________________________________ Qualifications • Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., PMP, Scrum Master) is a plus. • Experience: o 1+ years of experience in technical project or program management within a tech-driven company. o Proven experience managing cross-functional projects with a focus on software development, infrastructure, or other technical areas. • Technical Skills: o Strong understanding of software development processes o Familiarity with project management tools (e.g., Jira, Asana, MS Project) and methodologies such as Agile, Scrum, or Kanban. • Soft Skills: o Exceptional organizational and time management skills with the ability to prioritize and manage multiple tasks effectively. o Excellent verbal and written communication skills, with the ability to simplify complex concepts for stakeholders at all levels. o Strong problem-solving skills with a proactive approach to identifying risks and finding solutions. ________________________________________ Preferred Skills and Competencies • Experience with data analysis and performance metrics to inform decision-making. • Ability to drive change management and influence team members towards continuous improvement. ________________________________________