IT Administrator

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We are seeking a skilled and dedicated IT Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our company devices and user accounts, ensuring seamless operations, and providing top-notch technical support to our staff.

Key Responsibilities:

🍏 Install, configure, and maintain company hardware and software systems, including MacBooks, Linux, and Windows Desktops.

🔧 Administer company applications, ensuring optimal configuration and integration with other systems.

👨‍💻 Provide technical support to employees, resolving hardware, software, and connectivity issues prompt

🔐 Manage user accounts, permissions, and access controls within the Assured Environment.

🛡️ Maintain Assured security protocols and best practices to protect against data breaches and cyber threats.

✅ Ensure compliance with company policies and regulatory requirements.

🚀 Assist in planning and implementing IT projects, including upgrades and new technology initiatives.

📝 Maintain accurate and up-to-date documentation of IT systems, processes, and procedures.

🚀 6+ years of experience in IT administration in a fast growing start-up.

📈 Proven experience with IT administration, system maintenance and user support.

Skills:

🍏 Strong knowledge of Windows, macOS, Linux and iOS operating systems.

📧 Proficiency in device management software, software access management, G Suite administration and Google Workspace tools.

🔐 Experience with Single Sign-On (SSO) implementation and management.

💻 Experience with Rippling or similar HRIS/IT management platforms.

⌨️ Scripting knowledge in Bash, PowerShell, or Python is a plus.

🗣️ Excellent problem-solving and communication skills.

🕒 Ability to work independently and manage multiple tasks efficiently.

Benefits:

🤑 Competitive Compensation: Enjoy a competitive salary and equity package!

🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.

🦷 Dental Insurance: We protect those pearly whites

👀 Vision Insurance: Everyone can see clearly now at Assured

🌧 Life Insurance: It's on the house! Provided at no cost to you

🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!

👶 Family Leave: Maternity and paternity leave options

📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute

👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending

Our Commitment:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.