Admissions Counselor

Position Overview:

The Admissions department has a critical team of Admissions Counselors across the country who interact with potential students on a daily basis. Our Admissions Counselors serve as the first point of contact for prospective students as they explore their college options. This team helps prospective students understand how Campus can meet their academic needs and supports them closely throughout the evaluation and enrollment process.

As an Admissions Counselor your primary responsibility will be to grow overall student enrollments, educate potential students on the value of Campus, and take part in the college admissions process. You will partner closely with Marketing, Student Success and other internal teams to ensure a seamless transition for students through setting processes, procedures, customer service standards, and ensuring their delivery to all prospective students.

This role reports to the Director of Admissions.

What you’ll do:

• Make outbound calls, emails, SMS, and live chats to potential students who have requested information about Campus programs
• Own the full-cycle admissions process
• Evaluate the prospective student's needs, interests, and qualifications while providing clear and concise information to help the prospective student make an informed decision on program/course offering, delivery mode, and school fit
• Present information accurately and ethically regarding the school, program offerings, structure, accreditation, cost, and benefits specific to the prospective student
• Generate inquiries from prospective students that convert to enrolled students
• Share the value of Campus with prospective students
• Assist in reducing pre-enrollment attrition

About you:

• 1 to 2 years of experience in higher education admissions and recruiting
• Experience in a KPI/ metric driven environment with a sense of urgency
• A deep understanding of the sales process and the challenges and opportunities it presents
• Ability to thrive in a fast-paced, evolving startup environment
• Proficient in working within Salesforce or a related CRM system and advanced knowledge of GSuite
• Excellent communication skills, both written and verbal, and able to effectively interact with stakeholders at all levels
• Proactive and self-motivated, with the ability to work autonomously and manage multiple priorities simultaneously
• Has passion for ensuring access to higher education

Location: To comply with our future operational needs, prospective candidates must be willing to transition to a hybrid work schedule upon the opening of our office. Return-to-office specifics are to be determined.

What you’ll get:

• Opportunity for impact– as an early team member, you’ll be an integral player in bringing our vision for American higher education to life
• Medical, Dental, and Vision Insurance
• Salary: $50,000-$60,000
• Equity: A competitive equity package befitting this crucial role
• Take what you need PTO plan + several paid holidays

Campus celebrates and embraces diversity and is committed to building a team that represents a variety of experiences, backgrounds, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or other applicable legally protected characteristics.