IT App Adminstrator I - Netsuite (8 AM PST to 5PM PST - Night Shifts)

About The Team

The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik.

Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value and multiple day-to-day business processes through our varied SaaS applications like Salesforce.com, Oracle Netsuite, Workday, Snowflake, Etrade, jitterbit, Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures.

What you’ll do:

• The ERP Systems NetSuite Developer/Support is a key role within the Product Operations IT Team.
• Assist with all things related to the production support and system stability of our core order to invoice system. We are looking for a resource who has the ability to “roll up their sleeves” to solve end user issues, provide exceptional user support and find new ways of automating manual tasks.
• Provide day to day NetSuite support/bugfix to our end users
• Support end users in saved searches, reports, KPIs and dashboards
• Ability to do Unit Testing for bug fixes
• Monitor and maintain the ongoing system integrations between NetSuite and other upstream/downstream applications
• Working experience with third-party vendors to provide technical support, research, troubleshooting and be able to resolve issues in a timely manner
• Develop solutions in suitescript on production issue
• Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations and integrations
• Collaborate with cross-track teams to troubleshoot business system related issues
• Support shift: Night hours- 8:00 AM PST to 5:00 PM PST

Experience you’ll need:

• 5+ years of experience in NetSuite development/support
• 5+ years of experience in backend JavaScript
• Experience with SuiteScript 1.0 and 2.0
• SuiteCloud Developer II or NetSuite Administrator Certification a plus
• Experience in Order to Invoice process preferred
• Hands on experience with custom fields, workflow, layouts, records, reports, saved search and role permissions.
• Good communication skill to work with global team
• SOX or ITGC’s experience preferred
• Experience in ticketing systems like JIRA
• Ability to reprioritize tasks and manage time to deliver results on requests
• Bachelor's Degree in Computer Science

Support shift: 8:00 AM PST to 5:00 PM PST

Join Us in Securing the World's Data

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

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Diversity, Equity & Inclusion @ Rubrik

At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.

Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.

Our DEI strategy focuses on three core areas of our business and culture:

• Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
• Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
• Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

EEO IS THE LAW - POSTER SUPPLEMENT

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS